Dunkin’ loves New York with on-demand delivery

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Dunkin’ loves New York with on-demand delivery

By Dan Berthiaume - 03/03/2020
delivery man

Dunkin’ is expanding its partnership with a leading online delivery platform in the metro New York area.

The coffee retailer’s Dunkin’ Delivers on-demand delivery service, which it launched in New York City in June 2019 supported by Grubhub, is now available at more stores in the New York region. With this launch, more than 800 participating stores across Connecticut, Long Island, New Jersey, New York City and Westchester will now offer delivery through Grubhub as well as the company's New York-specific brand, Seamless.

Using the Grubhub or Seamless site or app, customers can order Dunkin’ beverage and food items for delivery throughout the day. Grubhub has integrated into Dunkin's POS systems to help ensure speedy, accurate deliveries.

"We are thrilled to expand Dunkin' Delivers with Grubhub to even more people in the metro New York community, marking another exciting milestone in our commitment to offering unparalleled convenience to our guests," said Stephanie Meltzer-Paul, VP of digital and loyalty marketing for Dunkin' U.S. "We've been encouraged by the positive guest response to the Dunkin' Delivers service launch in New York City back in June, and look forward to expanding in the market to keep Metro New York residents running on Dunkin' wherever they are."

"As the experts in delivering hungry diners their food fast and fresh, we're excited to continue expanding our Dunkin' partnership in Metro New York," stated Seth Priebatsch, head of enterprise at Grubhub. "Whether it's the morning coffee and bagel at the office or a midday pick-me-up, even more diners in Metro New York can run on Dunkin' from the comfort of wherever they choose with Grubhub delivery."

Rival coffee retailers have also been expanding their digital delivery offerings. Krispy Kreme recently rolled out digital delivery at nearly all of its U.S. stores. And Starbucks has been expanding the established on-demand delivery program it runs in partnership with Uber Eats to 49 markets in 29 states.