CVS sets social responsibility goals

Dan Berthiaume
Senior Editor, Technology
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CVS Health is targeting customers, employees and sustainability in support of its long-term corporate social responsibility strategy.

The company's Transform Health 2030 strategy is guided by four priority areas, or “pillars”: Healthy People, Healthy Business, Healthy Community and Healthy Planet. Following is a brief overview of each pillar.

Healthy People
CVS Health’s new goal is to facilitate 65 billion health care interactions by 2030. Key accomplishments supporting this work in 2020 included administering more than 15 million COVID-19 tests at more than 4,800 CVS Pharmacy drive-thru sites and in collaboration with community health organizations, employers and long-term care facilities; launching E-Clinic as a new telehealth solution to complement the existing Minute Clinic Video Visit; and expanding the HealthHub model to 650 stores.

Healthy Business
CVS Health plans to invest more than $85 billion in inclusive wellness, economic development and advancement opportunities by 2030. Key accomplishments supporting this work in 2020 included embarking on an effort to bring conscious inclusion training to 100% of CVS Health employees; establishing a five-year, $5 million scholarship program for Black and Latinx colleagues in collaboration with UNCF (United Negro College Fund); and spending $3 billion with small and diverse Tier I suppliers and $1.5 billion with diverse Tier II suppliers.

Healthy Community 
CVS Health will provide more than $1.5 billion in social impact investments to build healthier communities by 2030. Key accomplishments supporting this work in 2020 included providing funding for 65 National Association of Free and Charitable Clinics locations in 17 states; providing more than $5 million in combined support to Feeding America to reduce food insecurity among vulnerable populations during the COVID-19 pandemic; and purchasing and delivering more than 200 tons of personal protective equipment to healthcare workers in communities most severely impacted by the pandemic.

Healthy Planet
CVS Health is committing to reduce its overall environmental impact by at least 50% by 2030. During 2020, the company approved new science-based targets to reduce absolute Scope 1, 2 and 3 GHG emissions by 2030. In addition, CVS became a founding partner of the Consortium to Reinvent the Retail Bag, a multi-year collaboration to test innovative design solutions to today's single-use plastic retail bag; and launched as a digital sustainability resource for customers.

"Through the challenges of the past year, we have demonstrated an unwavering commitment to support the communities we serve,” said Eileen Howard Boone, senior VP, corporate social responsibility & philanthropy and chief sustainability officer for CVS Health. “Our Transform Health 2030 strategy and the accompanying goals will allow us to extend our commitment into the future and address the health impacts that we'll face for years to come."