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Walmart

  • Publix leads all retailers in customer satisfaction, followed by Amazon and Office Depot

    Ann Arbor, Mich. -- Customer satisfaction with e-commerce websites in on the rise, with Amazon topping all measured sites, according to the American Customer Satisfaction Index's (ACSI) annual E-Commerce Report, produced in partnership with customer experience analytics firm ForeSee.
       

  • Publix tops among retailers in customer satisfaction, followed by Amazon and Office Depot

    ANN ARBOR, Mich. -- Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index. In fact, it’s at an all time high, up 0.7% to 76.6 in 2012 on ACSI’s 100-point scale. And once again, Publix is on top, outperforming all other retailers (physical and pure online players) with a score of 86.

  • Wal-Mart Stores sued by five women in Wisconsin for gender bias

    New York -- Five women in Wisconsin have filed suit against Wal-Mart Stores, claiming the retailer denied them and other female employees equal pay and equal opportunities, the Journal Sentinel reported. The suit, which also seeks class-action status, claims Wal-Mart discriminated against female employees in the chain's Region 14, which includes stores in Wisconsin, Michigan, Indiana and Illinois.

  • Kantar: Overall branded basket 4% less expensive at Walmart than Target

    New York -- With an overall branded basket 4% less expensive than Target’s, Walmart assumes the strongest overall lead in Kantar Retail’s semi-annual pricing study since the study began in 2009.
       
    While strategic price discounts on key items continue to be a cornerstone of Target’s price competitiveness, rather than everyday low prices, Target’s overall basket has not been lower than Walmart’s since the January 2011 iteration of this study.

  • The Let’s Move! express comes to Walmart

    First Lady Michelle Obama is scheduled to visit a Walmart store in Springfield, Mo., this week as part of a nationwide tour to generate interest in her Let’s Move! children’s health initiative.

    The stop at the Springfield Walmart is schedule for Thursday afternoon and follows appearances on Late Night with Jimmy Fallon, Good Morning America and The Dr. Oz Show. The two day tour will showcase progress and announce new ways the country is coming together around the health of children.

  • Cost of compliance continutes to mount

    Expenses related to Walmart’s ongoing Foreign Corrupt Practices Act and related compliance matters will reach $200 million by the end of the first quarter, according to disclosures made Thursday in conjunction with the release of fourth quarter financial results.

    In addition to the $99 million Walmart had spent on FCPA and compliance matters at the end of the third quarter, it spent another $58 million during the fourth quarter and said the first quarter could see expenses ranging from $40 million to $45 million.

  • Neil Ashe has some explaining to do

    President and CEO of Walmart Global eCommerce, Neil Ashe, made a cameo appearance during Walmart’s fourth quarter earnings presentation to shed light on omnichannel investments that caused the company to forecast 2013 profits below analysts’ estimates.

    Walmart’s forecast first quarter earnings in the range of $1.11 to $1.16 and full year earnings in the range of $5.20 to $5.40. Embedded in those numbers are huge investments in ecommerce that will cost the company about nine cents a share.

  • Electric vehicle company energizes board with former Wal-Mart Stores CEO

    Car Charging Group, an electric vehicle charging company, has named William Fields, former president and CEO of Wal-Mart Stores to its board of directors.  

    During his 25-year career with Wal-Mart, Fields was responsible for over 2,000 stores and 600,000 employees, and directed strategic planning in operations, merchandising, marketing, and logistics.

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