Walmart

That sound of nervous pacing you hear every night at 3 a.m.? It’s America’s retail executives. They’re feeling the pressures of a rapidly evolving sales landscape and trying to figure out how to stay one step ahead — or just keep up.   From demanding consumers who expect a bargain at every turn to new technologies, from an aggressive e-commerce marketplace to a U.S. economy that refuses to kick into gear with any consistency, the challenges retailers are facing demand a shift in thinking and strategy.

Forrester Research has identified the retailers with the most and least satisfactory experience, and a very prominent name scored poorly.  

The first fully autonomous drone delivery to a customer home has occurred, and the retailer behind it is not who you would expect.   Leading convenience chain 7-Eleven partnered with independent drone delivery service Flirtey and the Nevada Institute for Autonomous Systems (NIAS) to complete two deliveries from a store in Reno, Nevada on Sunday, July 10. 7-Eleven merchandise, including hot and cold food items, were loaded into a Flirtey drone delivery container and flown autonomously using precision GPS to a local customer’s house.

A familiar chain has been named the most powerful retail brand of 2016.   According to the 2016 Top 100 Most Powerful Brands report from brand marketing firm Tenet Partners, Barnes & Nobile is the most powerful retail brand, and 32nd most powerful brand overall, of the year. This is the second straight year Barnes & Noble ranked highest among retailers.  

When it comes to shopping via mobile app, consumers favor one retailer above all others.   Not too surprisingly, Amazon.com’s general dominance of digital retailing extends to the mobile app arena. According to new data from SurveyMonkey Intelligence, Amazon has more than 30 million monthly active users (MAU) of its mobile app in the U.S. This means about one in 10 Americans uses the Amazon app every month.  

Walmart Canada has begun following through with a June announcement it would gradually stop accepting Visa payments.   On June 11, the retailer issued a release stating it would stop accepting Visa payments across Canada, starting July 18 at stores in Thunder Bay, Ontario. Multiple media reports indicate that as of July 18, Walmart Canada is no longer taking payments via Visa-branded cards at three stores in Thunder Bay.  

By Dan Berthiaume Walmart Canada has begun following through with a June announcement it would gradually stop accepting Visa payments. On June 11, the retailer issued a release stating it would stop accepting Visa payments across Canada, starting July 18 at stores in Thunder Bay, Ontario. Multiple media reports indicate that as of July 18, Walmart Canada is no longer taking payments via Visa-branded cards at three stores in Thunder Bay.

Matt Powers, who formerly held a high-level real estate executive role at Walmart, is shifting professional gears.   Powers has joined real estate services firm JLL Inc. as an executive VP who will serve on the company’s Retail e-commerce Distribution (ReD) platform. He will help advise retailers on their distribution real estate strategies and implement solutions that help clients achieve their supply chain, e-commerce and omni-channel operational goals.