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Walgreens sales rise 7.6% in March
Deerfield, Ill. -- Walgreens said Tuesday that sales for the month of March rose 7.6% to $6.28 billion, compared with $5.83 billion in the year-ago period.
Duane Reade stores, acquired in April 2010, contributed 2.8% to the total sales increase for the month.
Same-store sales rose 3% in March, not including Duane Reade stores. Results topped Wall Street expectations.
Walgreens opened 12 stores during March, including three relocations, acquired one store and closed two. -
A knack for service
NEW YORK — Retailers rank supreme for their customer service, according to a new report by the Temkin Group.
The consulting and research firm analyzed responses from 6,000 consumers, found that Amazon.com ranked No. 1 for providing an "excellent" customer experience, coming in with a ranking of 81.3%. A business qualifies for an "excellent" rating when their score is 80% or higher, Temkin said.