Target, Inc.

Ann Arbor, Mich. - Customer satisfaction improved for a third consecutive year for retail. According to a report released by the American Customer Satisfaction Index (ACSI), the retail sector overall gained 1.7% to an ACSI benchmark of 77.9, boosted by higher customer satisfaction with specialty retail stores, supermarkets, drug stores, and gasoline service stations.

New York -- The costs related to Target's  data breach have now exceeded $200 million for financial institutions, according to  the Consumer Bankers Association and the Credit Union National Association, the Associated Press reported. The $200 million figure does not include the cost of any a fraudulent activity, which would push the cost of the breach to the industry higher as consumers are not held liable.

The two trade associations said that 21.8 million of the 40 million compromised credit and debit cards have been replaced.

Minneapolis – Security staff at Target Corp. reportedly warned management of the risk of a cyber attack before the retailer’s widely publicized November 2013 data breach took place. According to the Wall Street Journal, at least one security analyst at Target recommended the retailer perform a more thorough review of its payment network as early as September 2013.

While we’re only just getting started on 2014, already one of the big retail stories is store closings. While the economy is far from robust, we aren’t in a recession either, and so at first these closings might seem a little surprising. I don’t see it that way, however: The recent spate of planned store closing for 2014 is exactly what we should expect from an industry in transition. It’s not a crisis, so much as it is a realignment.

Minneapolis — A “phishing” attack using an email containing malware reportedly enabled hackers to gain access to Target’s computer network in 2013. According to the security blogger Brian Krebs, an employee at the HVAC vendor Fazio Mechanical in Sharpsburg, Penn. which includes Target among its clients, opened a fraudulent email that allowed hackers to enter Fazio’s network and take over a computer.

Los Angeles, Calif. — CIM Group has acquired a seven-asset portfolio that includes an office tower with ground floor retail and an enclosed regional shopping mall.

Retail and financial trade associations have banded together to combat cyber crime in wake of the Target data breach.

Washington, D.C. – The National Cyber Investigative Joint Task Force, a combined effort of the FBI, Secret Service, intelligence agencies, and the Department of Homeland Security, has released a report stating there is no evidence that recent data breaches in the computer networks of U.S., retailers are a deliberate attack on the U.S., economy.

Minneapolis -- Fazio Mechanical Services Inc., a heating and refrigeration vendor based in Sharpsburg, Pa., has reportedly confirmed it was the victim of a cyber attack that may have allowed hackers to gain access to financial and personal data of millions of Target customers. According to the Associated Press, the Secret Service confirmed it is investigating Fazio, which released a public statement acknowledging the investigation.

By Dwayne Melancon, chief technology officer, Tripwire