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How to Optimize Fulfillment for Peak-Season Omnichannel Orders
By Mike Gregory, Kurt Salmon
As consumers busy themselves with spring gardening and plans for summer travel, their favorite retailers are already planning for back-to-school and the 2014 holiday season. And after delivery delays during holiday 2013 left many customers fuming, a core issue for retailers is how to optimize their peak-season order fulfillment and related customer service.
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Office Depot to shutter Canadian OfficeMax Grand & Toy stores
Toronto - OfficeMax Grand & Toy, an affiliate of Office Depot, Inc., will close all of its 19 Canadian retail stores. OfficeMax Grand & Toy will continue to service its business customers via the company’s e-commerce website, customer service centers and direct sales representatives.
