The forces of disruption influencing so much of retail have finally arrived at one of the industry’s most tradition-bound segments. Retail trade events have changed little the past 20 years, but a new event called Shoptalk (May 16-18) is reimagining every aspect of the concept. Event co-founder and chairman Anil Aggarwal spoke with Retailing Today about Shoptalk, what it is, what it isn’t and how he plans to create a community of commerce innovators.
RT: What is Shoptalk?