Home Depot

ANN ARBOR, Mich. -- The American Customer Satisfaction Index has dropped just 0.1% from the previous quarter to 75.9 on the ACSI's 100-point scale, indicating that customers satisfaction remains strong, the ACSI reported.

Atlanta -- The Home Depot said Tuesday it will hire more than 60,000 seasonal associates in time for the company's second annual Spring Black Friday event.

The retailer will implement the spring promotion market-by-market over four different weekends in the spring. The event marks the start of home improvement's busiest shopping season. 

Richmond, Va. -- McLean, Va.-based The Rappaport Cos. announced that Sonic has leased a three-fourth-acre pad site at Chesterfield Marketplace in Richmond, Va.

The new restaurant will be located in the former Pizza Hut building, near the shopping center entrance.

Chesterfield Marketplace is a 400,000-sq.-ft. shopping center featuring a tenant mix that includes The Home Depot, PetSmart, Staples and Ruby Tuesday.

By Akhilesh Srivastava, [email protected]
According to NRF Retail Horizons Benchmark Report, two key initiatives to keep retailers competitive in 2010 were optimization and streamlining of their internal operations to reduce operating costs and improving their customer centricity to win the share of wallet.

ATLANTA -- Home Depot will make a bigger push for the female shopper this spring, largely through the introduction of coordinating Martha Stewart merchandise, company merchant Gordon Erickson told the New York Times in a Jan. 28 interview.

Another week and another full page ad in Target’s circular touting the REDcard Rewards program launched last fall. Nothing unusual about that right? The 5% savings program has been promoted heavily since its arrival last October to the point where it is impossible to look anywhere in a store and not seen 5% Rewards signs.

New York City -- The Home Depot  has closed its last store in Beijing, highlighting the difficulties that some western companies face when trying to transplant foreign business models into China.

Home Depot, which has closed five stores on the mainland in the past two years, is struggling to find the right business format for one of the world’s most difficult home-improvement markets, local analysts said.

Morrisville, N.C. -- Lowe's Cos. announced Tuesday that it is laying off approximately 1,700 middle managers across the United States in an effort to cut costs as its profit trains rival The Home Depot. The retailer also plans to add 8,000 to 10,000 weekend sales assistants to improve staffing during its stores’ busiest times.