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ANN ARBOR, Mich. — Publix Super Markets and Nordstrom are the highest ranked bricks-and-mortar retailers in a report released Tuesday by the American Customer Satisfaction Index (ACSI). While supermarkets overall are up 1.3% to 76, Publix remains the grocer to beat, with a score of 84.

The best of the best among all retailers — traditional or online — is Amazon, with a score of 86, followed by online retailer Newegg at 85. Next in line are two more websites: Overstock at 83 and eBay at 81.

Ann Arbor, Mich. -- Publix Super Markets and Nordstrom are the highest ranked bricks-and-mortar retailers in a report released Tuesday by the American Customer Satisfaction Index (ACSI). While supermarkets overall are up 1.3% to 76, Publix remains the grocer to beat, with a score of 84.

The best of the best among all retailers — traditional or online — is Amazon, with a score of 86, followed by online retailer Newegg at 85. Next in line are two more websites: Overstock at 83 and eBay at 81.

Despite considerable efforts by Walmart in recent years to improve its reputation, a recent Harris Interactive Reputation Quotient poll shows the company has considerable room for improvement.

The study, now in its 13th year, surveyed 17,500 consumers about their perceptions of the 60 most visible companies in America. Not surprisingly, a fair number of those were major national retailers who have become household names. Walmart ranked 41st overall on the list of 60 companies and 10 other retailers were ranked ahead of Walmart.

Target was ranked 27th on the 2012 Harris Poll Reputation Quotient study behind five notable retailers and in roughly the same position with the same score as the prior year, the market research firm announced on Monday.

By Craig R. Johnson, [email protected]

Roswell, Ga. -- On the heels of announcing its PGA Tour Superstore opening in Schaumburg, Ill., the company announced that Downers Grove will be the site for the second PGA Tour Superstore in the Chicago area.

Dallas -- HR solution-provider PeopleAnswers and Canada-based Town Shoes, which sells under Town Shoes and The Shoe Co., announced Tuesday that Town Shoes will use the PeopleAnswers pre-employment and employee selection solution in its 124 stores across Canada.

Target chairman, president and CEO Gregg Steinhafel was elected chairman of the board of the Retail Industry Leaders Association (RILA).

Steinhafel previously served as the board’s vice chairman and in his new capacity succeeds former RILA board chairman Bill Rhodes, chairman, president and CEO of AutoZone.