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Gartner

  • The top emerging risk facing companies is…

    Companies are increasingly at risk due to escalating staff shortages.
  • The Modern Retail CIO–Balancing Cost and Innovation

    In today’s retail environment, the typical CIO is faced with a challenging remit – if you don’t innovate you die, if you do innovate conventional thinking is you need a lot of time and money.
  • The Rush to Deploy the Latest In-Store Technology is Compromising IT Security

    Digital transformation is accelerating the pace of change within the store environment.
  • Chief Marketing Officers: Four Steps to Succeed with Lifecycle Marketing in 2017

    As we head into 2017, retail chief marketing officers are under the gun more than ever before to produce measurable results. Jobs are on the line, as CEOs demand evidence that increased marketing technology investments are paying off. And that spending won’t slow down soon: Gartner recently doubled down on its prediction that CMOs will outspend their CIO counterparts on technology in this coming year.   
  • Downtime Threatens In-Store Operations: Why Networks Require Resilience

    Most retailers today understand that the customer experience they offer is just as important to their success as the tried-and-true fundamentals of product selection and price competition. In order to enhance those customer experiences, keep shoppers coming in the door, and bring new efficiencies to their business practices, retailers have adopted a growing army of in-store technologies that rely on online connectivity to function.   
  • A retail journey

    IoT promises to deliver coveted seamless shopping experience, enterprise-wide visibility

    To remain relevant in an omnichannel retailing world, brands must evolve operations to satisfy the way people shop. Armed with the Internet of Things (IoT), retailers position themselves to leverage the necessary operations to engage digitally savvy customers in an ever-changing business landscape.

  • Digitizing the Storefront: Brick-and-mortar as the catalyst for omnichannel retail

    For the retail industry, the storefront has taken on an entirely new meaning. The brick-and-mortar store is no longer the end-all-be-all in retailing, but the hub or pivotal point for a much larger movement – omnichannel retailing. Currently, traditional retailers compete for everything from having enough shelf-space, to engaging customers and bringing them into their physical store to make the final sale.

  • McDonald’s snares second spot in Gartner top 25 supply chain list

    When it comes to supply chain leadership and best practices, a fast food chain beat out the world’s leading e-commerce and discount retailers.

    According to the new Gartner Inc. Supply Chain Top 25 ranking, McDonald’s led all retail chains with the number two ranking. Consumer products giant Unilever ranked first among all companies.

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