GameStop

Grapevine, Texas - GameStop will be hosting “Monster Mondays,” a trio of exclusive weekly videos from the perspective of each monster within the video game “Evolve,” creating a platform for fans to share and discuss offensive and defensive strategies. These videos began airing on Jan. 26, and will continue on Feb. 2 and Feb. 9 in anticipation of the game’s release Feb. 10.

Retailers loking to take retail innovation to the next level may want to look at GameStop and its new omnichannel partnership with Microsoft.

The video game retailer announced Monday at NRF’s Big Show that it will use Microsoft's Azure cloud-powered network "enhance the in-store engagement of its customers in interactive, informative, and entertaining ways."

GameStop will be one of the first retailers to use Azure to stream video game and promotional content direct to customer and store associate mobile devices.

New York – If you were looking for quality call center service from an online retailer during Black Friday or Cyber Monday, then you wanted to shop at L.L. Bean. According to data from analysis firm StellaService, L.L. Bean led in customer service call response time on Black Friday (10 seconds), Cyber Monday (six seconds) and Cyber Weekend (nine seconds).

L.L. Bean actually improved its call center response time compared to its month-to-date average. Other notable findings included:

Increased digital integration at GameStop is driving engagement with customers, but the delayed launch of a popular video game negatively impacted third quarter sales and made it hard for management to accurately forecast holiday sales.

The launch of Assassins Creed Unity got pushed back from a planned October launch and that proved a huge headwind for GamesStop which reported a 2.3% decline in same store sales for the quarter ended Nov. 1. Total sales for the company declined 0.7% to $2.11 billion.

Whitehouse, Ohio -- Devonshire REIT announced the acquisition of three shopping centers at a total cost of $69.75 million: Maple Hill Mall in Kalamazoo, Mich., Alpine Summit Shopping Center in Grand Rapids, Mich. and Northwest Crossings Shopping Center in Knoxville, Tenn.  

GameStop has joined forces with St. Jude Children’s Research Hospital for another season of giving.  For the second year, GameStop will participate in the annual St.

Dallas - UCR Dallas, a retail real estate services provider, has named Elizabeth Nabholtz Allen as VP who will specialize in retail project leasing. Allen has extensive experience in property representation. Prior to joining UCR, Elizabeth was the director of leasing for RioCan Real Estate Investment Trust for Texas, where she directed leasing for more than 5 million sq. ft.  

Salt Lake City - Spring Mobile, a retailer of AT&T wireless phones and a wholly-owned subsidiary of GameStop Corp., has acquired 53 retail store locations from Product Center. With the addition of the new locations, Spring Mobile now operates 298 stores in 26 states.