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Costco Wholesale Corp.

  • Survey: Safeway, Wegman’s tops among grocers in customer service

    Toronto, Ontario, Canada -- Safeway and Wegman’s Food Markets ranked highest across all customer service elements, according to a survey by Empathica.

    Empathica, a customer experience management solution-provider, polled more than 16,000 consumers, and found that operations and merchandise were the two most important elements in grocery shopping versus other elements such as promotions, people and technology.

  • Aldi close to deal for Manhattan space

    New York City -- Aldi is close to making a deal to open its first supermarket in Manhattan, Craine’s New York reported.

    The German discount grocer opened its first store in New York City, in Queens, last year. According to Craine’s, Aldi is set to lease space at East River Plaza, located between 116th St. and 119 St. in Harlem. The shopper center already boasts such tenants as Target, Best Buy and the city’s first Costco.

  • Costco’s Best Weapon

    The retail world will lose one of its most colorful and respected CEOs when Costco Wholesale Club co-founder and chief executive Jim Sinegal steps down on January 1, 2012. Among retailers, Sinegal stands out for offering proof positive that a business could be good to its employees and customers and still make a hefty profit.

  • New leadership era begins at Costco

    ISSAQUAH, Wash. — First it was Steve Jobs, and now Costco’s legendary co-founder Jim Sinegal is stepping down as CEO.

  • August sales weather hurricane, low consumer confidence

    NEW YORK — Despite low consumer confidence, the volatile economy and a hurricane, many retailers reported better-than-expected sales in August. Hurricane Irene appeared to put a dent in the results of some retailers on the East Coast, but the storm did not appear to do as serious damage as some expected.

    Total retail sales rose 4.4%, just missing the 4.6% rise that Wall Street analysts had expected, according to Thomson Reuters. Of the 19 out of the 25 retailers that Thomson Reuters tracks, 11 beat expectations.

  • An untapped opportunity at Sam’s Club

    The leadership transition Costco announced this week was hardly unexpected considering outgoing CEO Jim Sinegal is 75, but it does underscore what arguably has been one of the greatest distinctions between Costco and Sam’s clubs for the past 25 years, namely the stability of senior leadership.

  • Costco, BJs and Target beat expectations

    New York City -- BJ’s Wholesale Club, Costco and Target all beat Wall Street expectations in August, helped by consumers seeking out emergency supplies and clean-up items as they prepared for and then dealt with Hurricane Irene.

    BJ's Wholesale Club’s same-store sales jumped 11.5% in August, beating analysts' predictions for a 7.8% increase. The retailer said that gasoline sales contributed about 3.6 percentage points to the increase, and hurricane-related sales contributed another 2.5 to 3 percentage points.

  • Costco CEO Jim Sinegal to retire

    Issaquah, Wash. -- Jim Sinegal, the much-admired CEO and co-founder of Costco Wholesale Corp., plans to step down effective Jan. 1. The chain said its board has elected the company's current president and COO, Craig Jelinek, to succeed Sinegal.

    “Costco has a very strong culture and a deep bench of management talent," said Sinegal. "I have total confidence in Craig's ability to handle his new responsibilities and feel we are fortunate as a company to have an executive of his caliber to succeed me as chief executive of Costco."

  • Retail sales mostly solid in August; Limited leads apparel, but Gap declines

    New York City -- Despite low consumer confidence, the volatile economy and a hurricane, many retailers reported better-than-expected sales in August. Hurricane Irene appeared to put a dent in the results of some retailers on the East Coast, but the storm did not appear to do as serious damage as some expected.

    Total retail sales rose 4.4%, just missing the 4.6% rise that Wall Street analysts had expected, according to Thomson Reuters. Of the 19 out of the 25 retailers that Thomson Reuters tracks, 11 beat expectations.

  • O, Supermarkets

    When we think of our neighbors to the north in Canada, there are plenty of iconic symbols and traditions that come to mind: hockey, moose and the Mounties to name a few. When it comes to retail real estate in Canada, something else that could be considered “iconic” would be the fact that many regional malls there often have supermarkets as their major anchor.

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