-
Conversocial tallies consumer complaint social media scorecard for U.S. retailers
NEW YORK — The ways in which the largest U.S. retail brands address the needs of their customers on Facebook and Twitter were unveiled last week in a white paper — Safeway and Sears topped charts; Costco, Kmart, Kroger and Walmart were found wanting, according to Conversocial, a software company that develops social media tools.
-
Costco delivers strong sales in October
ISSAQUAH, Wash. — Costco Wholesale reported net sales of $7.01 billion for the month of October, the four weeks ended Oct. 30, 2011, an increase of 11% from $6.3 billion during the similar four-week period last year.
Total comparable-club sales for the month were up 9%. U.S. comparable-store sales were up 9%, while international comps rose 8%. Excluding the impact of fuel and foreign currencies total comps rose 7%, U.S. comps rose 6% and international comps rose 9%.