-
Sam's Club leads in customer loyalty rankings
WABAN, Mass. — Sam's Club has the most loyal customers, according to a new study by Temkin Group. The report, "2012 Temkin Loyalty Ratings," rated the loyalty that consumers have to 206 large companies across 18 industries.
Only seven companies earned "very strong" loyalty ratings. In addition to the retailers listed above, credit unions and USAA earned the distinction. Sam’s Club had the most loyal customers across all industries, with a loyalty rating of 65%.
-
List details world’s ‘most ethical’ companies; 15 retailers make cut
Austin, Texas -- Target Corp., Costco Wholesale Corp., Safeway, Gap Inc. and Whole Foods Market are among 15 retailers recognized on the Ethisphere Institute's 2012 "World's Most Ethical Companies" list. The other retailers honored were Starbucks Coffee Co., Patagonia, Wegmans, Marks and Spencer, Best Buy, eBay, Timberland, Office Max, Petco, and Ten Thousand Villages.