Costco Wholesale Corp.

Costco Wholesale Corp.’s winning streak continues as the chain reported a better-than-expected 39% increase in profits for its fiscal second quarter. Here is Planet Retail’s take on the company’s most recent performance and future prospects:
 

Issaquah, Wash. -- Costco Wholesale Corp posted a better-than expected 39% increase in quarterly profit, helped by increasing sales and a rise in membership fees.

Net income was $547 million in the fiscal second quarter ended on Feb. 17, compared with $394 million a year ago.

ISSAQUAH, Wash. — Costco reported net sales of $7.58 billion for the month of February, an increase of 8% from $7.01 billion during the similar period last year.

For the twenty-six weeks ended March 3, 2013, the company reported net sales of $51.35 billion, an increase of 9% from $47.22 billion during the similar period last year.

Excluding the impact of fuel, Costco's total comps for the four-week period were up 6%. For the 26-week period, comps were up 5%.

New York -- Costco Wholesale Corp., Limited Brands and TJX Cos. on Thursday reported better-than-expected sales for February, as growing employment and a surging stock market apparently offset the impact of higher taxes. (Some analysts cautioned, however, that the monthly figures have become less influential as an economic indicator as the number of retailers reporting on a monthly basis has dropped considerable. As of this month, Target and Kohl’s are no longer reporting monthly sales.)

New York -- Award results released Wednesday by international think-tank Ethisphere Institute listed Whole Foods, OfficeMax and Target among the World’ Most Ethical Companies.

The institute reviewed nominations from companies in more than 100 countries and 36 industries. Selection is based on a review of codes of ethics; evaluating the investment in innovation and sustainable business practices; looking at activities designed to improve corporate citizenship; and studying nominations from senior executives, industry peers, suppliers and customers.

Amazon lead the pack in the retail field on Fortune’s “Most Admired Companies” list. The e-commerce juggernaut was third ranked overall (behind Apple and Google) for, among other reasons, its efficient customer service and leadership under CEO Jeff Bezos.

Nordstrom captured the number 16 spot for generating buzz for its first full-line retail store in Manhattan, well before its planned open date in 2018 and for its successful clearance brand, Nordstrom Rack.

Waban, Mass. -- Survey results released Wednesday by Temkin Group revealed that Publix and Trader Joe’s ranked the highest among 246 companies in terms of customer experience.

The 2013 Temkin Experience Ratings, which polled 10,000 U.S. consumers, were dominated by grocery chains and food purveyors. After Public and Trader Joe’s was Aldi, and rounding out the top 12 were Chick-fil-A, Amazon.com, Sam's Club, H.E.B., Dunkin' Donuts, Save-a-Lot, Sonic Drive-In, Little Caeser's and Ace Hardware.

ANN ARBOR, Mich. -- Customer satisfaction with retailers is on the rise, according to a report released by the American Customer Satisfaction Index. In fact, it’s at an all time high, up 0.7% to 76.6 in 2012 on ACSI’s 100-point scale. And once again, Publix is on top, outperforming all other retailers (physical and pure online players) with a score of 86.

Ann Arbor, Mich. -- Customer satisfaction with e-commerce websites in on the rise, with Amazon topping all measured sites, according to the American Customer Satisfaction Index's (ACSI) annual E-Commerce Report, produced in partnership with customer experience analytics firm ForeSee.
   

NEW YORK — Jewelry maker Tiffany & Co. is suing Costco Wholesale, alleging that the club retailer falsely marketed diamond engagement rings as coming from the New York-based jeweler, according to published reports.

News media reported that Tiffany filed suit against Issaquah, Wash.-based Costco in the Federal District Court in Manhattan.