Costco Wholesale Corp.

When it comes to return policies, Nordstrom and Forever 21 couldn’t be further apart.

At least that’s according to an annual survey of return policies by GOBankingRates.com. The study rated Nordstrom as offering the best return policies of 2015, with Forever 21 offering the worst.

“Return policies should be a big consideration for holiday shoppers — two-thirds of people return at least one holiday gift,” said Elyssa Kirkham, lead reporter on the GOBankingRates study.

When it comes to increasing brand awareness on social media for the holidays, a few chains stand out.

More customers in more parts of the country now have access to more goods available for online order, with delivery the next or even same day.

Google and Amazon.com are trading blows in their battle to offer online delivery of a variety of goods, for a fee.

(The following is an excerpt from the new book, Extraordinary Experiences: What Great Retail and Restaurant Brands Do, by Denise Lee Yohn.)

Scott McClelland seems an unlikely candidate for his picture to appear under a "Why Is This Man Smiling?" headline. As spokesperson and president of the Houston food/drug division of Texas-based grocery store chain H-E-B, McClelland has plenty of reasons to be worried.

Popularity and resale value do not always correlate when it comes to gift cards.

Visa is tops in a ranking of the gift cards expected to be most popular this holiday season.

Rounding out the top 10: American Express; iTunes; Wal-Mart; Target; Starbucks; Netflix; eBay and Google Play. The ranking is from CardHub, a credit card comparison Web site owned by Evolution Finance.

Now that its service has gained traction with retailers, on-demand delivery provider Instacart has created a new promotional platform for brands to connect with shoppers.

October was a good month for Costco, which reported growth in same-store and total sales.

The club retailer posted a 4% increase in U.S. same-store sales for October, excluding gasoline price deflation and currency fluctuation. sThe comp increase was 5% for the whole company.

For the month, the company saw $8.78 billion in net sales and $19.53 billion over the four weeks. Though Costco’s U.S. sales saw a slight increase, its Canadian stores saw an 8% decrease in same-store sales for the month and a 9% decline over four weeks.

For the second time in less than a month, Costco has elected a veteran of the telecommunications industry to serve on the retailer's board of directors.

Costco announced that John W. Stanton, chairman of Trilogy International Partners, Inc., and Trilogy Equity Partners, has been elected to Costco's board. Stanton founded and served as chairman and CEO of Western Wireless Corporation, a wireless telecommunications company, from 1992 until shortly after its acquisition by ALLTEL Corporation in 2005.