Skip to main content

Capgemini

  • IBM study: Big Data boosts retailer, CPG performance

    Armonk, N.Y. -- Retailers and CPG companies with leading stock prices are more likely than their lagging competitors to use Big Data analytics to understand and adjust to customer needs. According to a study of 325 senior retail merchandising executives conducted by IBM Center for Applied Insights in conjunction with Planet Retail, 65% of leading retail merchandisers feel Big Data analytics is critical to their business compared to just 38% of other retail companies.

  • Report: Retailers must think differently about mobile commerce ROI

    Boston – According to a new report from the Universal Commerce Innovation Exchange and Aite Group, “Strategies for Mobile Investments – Ensuring Success,” retailers need to think differently about how they achieve ROI from their mobile commerce strategies. This different mode of thinking includes:

  • Report: Maximum mobile ROI requires planning

    Boston -- Retailers need to carefully plan ahead in a number of areas to ensure they receive maximum ROI on investments in mobile technology, according to a new report from the Universal Commerce Innovation Exchange and Aite Group.

    The areas, detailed in the “Strategies for Mobile Investments,” report, include:

  • PwC: CPG retailers and providers use IT to connect with customers

    Washington, D.C. -- Retailers and consumer packaged goods (CPG) companies are increasingly using technology to better connect with customers and drive profits, according to a new study from the Grocery Manufacturers Association and PwC US.

    Results of “Growth Strategies: Unlocking the Power of the Consumer” indicate that despite generally slowing retail net sales growth in 2012, food, beverage and household products companies experienced positive net sales growth of 7%t, 5.5% and 3.2%, respectively.

  • Overstock.com makes up with Missouri

    SALT LAKE CITY — Overstock.com announced it would resume using Missouri advertisers after Missouri Gov. Jay Nixon's veto of the recently enacted affiliate nexus bill. The bill sought to recruit remote sellers into state sales tax collection if they continued to use Missouri Internet advertisers.

  • Promotion at Overstock.com

    SALT LAKE CITY — Overstock.com has promoted Brian Popelka to the position of SVP of customer and partner care. Formerly VP of customer care, Popelka will establish and maintain relationships with the company's drop-ship fulfillment partners, in addition to his previous duties.

    Under his direction, the customer care department has repeatedly ranked in the top four of the former NRF Foundation/American Express Customer Choice Awards and earned the Gartner Gold Award and the 2011 Stevie Award for customer care.

  • Walmart encourages customers to give back

    SALT LAKE CITY — As part of its philanthropic efforts, Walmart is holding a fundraiser between now and Friday, June 21 benefiting Children’s Miracle Network Hospitals.

    Walmart is inviting customers and Sam’s Club members to make a $1 donation or more at the retailers’ more than 4,600 U.S. locations. Participants can add a “Miracle Balloon” donation during checkout, and 100% of all funds raised will go directly to the member hospital in the area. 

  • Overstock.com edits its board

    SALT LAKE CITY — Online discount retailer Overstock.com held its annual meeting and made changes to its board of directors.

    Stockholders re-elected Joseph J. Tabacco and elected Jonathan E. Johnson III to the company's board for terms of three years each. The board also named Johnson as its new executive vice chairman.

X
This ad will auto-close in 10 seconds