Camping World (CWI, Inc.)

Tom Lichford, VP retail technologies, NRF, recommends retailers seeking to achieve compliance with upcoming October 2015 EMV mandate take the following five steps:

1. CUSTOMER EXPERIENCE: “No matter what, start with customer experience,” advised Litchford. Retailers need to determine such factors as whether they will use self-service or traditional POS, customer prompts and screen displays, and how checkout speed will be impacted.

New York – While most observers agree there will not be widespread adoption of technology to accept payments from EMV-compliant payment cards in the U.S. by the October 2015 fraud liability shift deadline, Forrester Research is less optimistic than most. In a research note, Forrester said retailer concerns about the ROI of spending on chip and PIN technology, as well the development of new secure payment methods, will delay widespread adoption of hardware and software needed to accept chip and PIN payment in the U.S., until 2020.

Duluth, Ga. -- NCR Corp. announced supermarket chain Roche Bros. has implemented NCR’s Connected Payments to help with its payments security. Massachusetts-based Roche Bros. is using the cloud-based payment solution to manage all of its daily operations related to payments across its network of stores.

Washington, D.C. -- The National Retail Federation on Wednesday presented Congress with what it termed “practical, commonsense and achievable solutions” to better protect consumers and help businesses prevent cyberattacks and data breaches, including passage of a uniform nationwide breach notification law applying to all entities that handle sensitive customer information.

The White House recently hosted a daylong Summit on Cybersecurity and Consumer Protection at Stanford University. Speakers ranged from President Barack Obama to Apple CEO Tim Cook to Walgreens president Alex Gourlay). Here are a few takeaways.

Retailers Recognize Chip and PIN

San Francisco -- Deputy Secretary Sarah Bloom Raskin, U.S. Department of Treasury, on Friday discussed next-generation retail payment technologies designed to protect the convenience and sense of trust consumers hold for what has become an increasingly digital marketplace with several industry leaders across the omnichannel supply chain at the White House Summit on Cybersecurity and Consumer Protection.

Washington, D.C. – Assorted advocacy groups and professional associations, including the National Retail Federation (NRF) and Merchant Financial Cyber Partnership, are urging the White House to take steps to improve cybersecurity for retail transactions. The public call comes as President Obama convenes a daylong Cybersecurity Summit at Stanford University on Feb. 13. The summit, which will include a keynote speech by the president, is part of a renewed drive to combat cyber hackers.

More than 200 retail and technology professionals surveyed on show floor at the recent National Retail Federation convention offered a mix of disturbing and enlightening thoughts on the state of EMV readiness, omnichannel investments and mobile wallet winners.

The survey conducted in person by representatives of payments company ACI Worldwide at NRF’s Big Show revealed that: