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American Express

  • Shoppers would spend more for good customer service, survey finds

    NEW YORK — Good customer service sells, according to a new study conducted by American Express.

  • Target testing pre-paid card with American Express

    New York City -- Target has joined with American Express to offer a co-branded prepaid card that customers can reload and use at any store that accepts Amex cards, according to the Minneapolis/St. Paul Business Journal.

    Target said in an e-mailed statement that it is selling the cards in a test at 100 stores in four cities: Chicago, Denver, Miami and Washington, D.C., the report said. The company said there is no projected end date.

  • Survey: Small business owners are shifting from survival to growth

    New York City -- Survey results released Thursday showed that, for the first time since 2006, small business owners are shifting their focuses from just surviving to plotting growth.

    According to the 2011 American Express OPEN Spring Small Business Monitor, entrepreneurs say they are expecting to hire and make necessary capital investments in their firms, signaling signs of an economic recovery.

  • Chase Card Services in agreement with Kohl’s

    Wilmington, Del. -- Chase Card Services, a division of JPMorgan Chase & Co., and Kohl’s Department Stores announced an exclusive marketing partnership in which Chase card members enrolled in Chase’s Ultimate Rewards program will gain access to a wide range of increased rewards benefits for shopping at Kohl’s.

  • American Express launches digital payments service

    New York City -- American Express Co. announced on Monday that it has introduced a new digital payment service it calls Serve, enabling customers to choose among multiple options to make payments linked to a single account.

    The account can be funded from a bank account or a debit, credit or charge card. Payments can be made online, via mobile phones or at stores that accept American Express cards.

  • Abercrombie & Fitch goes with Accertify for fraud prevention platform

    Chicago -- Accertify, a provider of software, tools and strategies for preventing fraud and a subsidiary of American Express, announced that Abercrombie & Fitch has implemented its Interceptas fraud prevention platform to enhance the retailer's ability to protect against credit card fraud in its direct-to-consumer business.

  • Hal Rosenbluth to exit Walgreens

    DEERFIELD, Ill. — Walgreens on Friday announced that Hal Rosenbluth will retire as president of its health-and-wellness division in April, but will continue with the company as a senior consultant to the CEO for healthcare services.

    Rosenbluth was a co-founder of Take Care Health Systems, which was acquired by Walgreens in 2007. Prior to that, he led Rosenbluth International, a global travel management company, which he sold to American Express in 2003.

  • J.C. Penney awarded for top customer service

    Plano, Texas -- J.C. Penney announced that, for the third consecutive year, it was ranked No. 1 among department store retailers in the Customers' Choice survey released by the NRF Foundation and American Express.

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