DHL

Most consumers and businesses don’t think much about what happens between the time they click “Place Order” and their shipment arrives, often within a day or two.

Data from last-mile delivery technology provide Convey indicates a spike in delivery issues during the 2018 holiday season.

Nordstrom Inc. is expanding its supply chain management team.

Brent Beabout

 

Amazon is making its next global logistics move.    The online retailer plans to enable its Chinese sellers to fly their goods internationally as air cargo, according to MarketWatch.   

DHL is helping high-volume retailers speed up “the last mile” of their omnichannel shopping experience.   DHL eCommerce, a division of logistics company Deutsche Post DHL Group, is expanding the functionality of its fulfillment centers in Columbus, Ohio, and Riverside, California. Specifically, the logistics company is investing in storage and mechanization to support the growing needs of its U.S.-based e-commerce retail partners that ship between 300 and 15,000 orders per day. They will also manage both B2C and B2B transactions.

Cross-border online retail is on an upward trajectory, and a catalyst for domestic retailers to grow their businesses.   That’s according to “The 21st Century Spice Trade: A Guide to the Cross-Border E-Commerce Opportunity,” a report form DHL Express. Based on responses from more than 1,800 retailers and manufacturers in six countries, the study details the markets and products that offer the highest growth potential, and motivate customers to buy internationally.   

As Amazon expands across the globe, enhancing its logistics capabilities as well as adding to the list of perks for its Amazon Prime members, retailers and logistics providers are taking note.

The pressure is on for retailers to not only meet customer expectations, but to also exceed them as differentiation in the retail industry becomes paramount. Amazon has raised the bar for expectations with offers such as same-day delivery and free shipping, and its influence is spreading as it becomes one of the world’s biggest retailers.

The pressure is on for retailers to not only meet customer expectations, but to exceed them as differentiation in the retail industry becomes paramount. Amazon has raised the bar for expectations with offers such as same-day delivery and free shipping, as well as spread its influence to become one of the world’s biggest retailers.