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  • 2/10/2026

    Cheech & Chong’s Cannabis Co. rolls out enterprise platform to licensees

    Cheech & Chong

    A cannabis retailer founded by two legendary counterculture figures is giving its dispensaries access to modern enterprise infrastructure.

    Cheech and Chong’s Cannabis Company, established by marijuana-friendly comedians Cheech Marin and Tommy Chong, is deploying the cannabis POS and retail operations platform Flowhub to expand the value of its reverse licensing model, which partners with independently-owned dispensaries to bring its brand, retail design, technology, and national marketing into local stores while allowing operators to retain ownership and autonomy.

    "Our goal has always been simple," said Jonathan Black, CEO of Cheech and Chong’s Cannabis Company. "Independent retailers deserve the same level of tools, data, and operational support as multi-state operators. Flowhub strengthens the foundation of our partner ecosystem and gives dispensaries the confidence to run smarter, more efficient businesses."

    Flowhub provides POS functionality and an operational backbone to independent dispensary operators while providing Cheech & Chong centralized access to aggregate data across stores. The API-based solution also integrates with the retailer’s existing Headset real-time analytical engine and provides a unified platform for sales, inventory, compliance reporting, and customer engagement.

    [READ MORE: Snoop Dogg brings marijuana/coffee concept to the Netherlands]

    "Independent operators are competing in a consolidating market without the same infrastructure as larger players," said Kyle Sherman, founder and CEO of Flowhub. "Partnering with Cheech & Chong puts proven, enterprise-level technology in the hands of retailers so they can scale responsibly while staying true to the communities they serve."

  • 2/10/2026

    L.L.Bean hikes up omnichannel customer insights

    llbean store

    An iconic outdoor lifestyle retailer seeks to obtain a deeper understanding of its shoppers.

    L.L.Bean is replacing legacy CRM systems with the Amperity Customer Data Cloud in an effort to enable a new level of personalization in its interactions with customers across all channels. The retailer will leverage the platform to unify inputs of omnichannel shopper data into a single, accurate view which is accessible to the appropriate personnel.

    "At L.L.Bean, we pride ourselves on creating experiences that inspire people to get outside," said Emily Elting, director of insights & analytics at L.L.Bean. "By partnering with Amperity, we can better understand our customers’ needs, act on insights in real time, and ensure every interaction reflects the quality and craftsmanship our brand is known for."

    L.L.Bean will obtain predictive insights to deliver more timely, relevant content to customers and orchestrate personalized journeys across multiple channels. Multi-channel activations will include email, direct mail, web personalization, loyalty marketing, and catalogs.

    As a result, the retailer hopes to grow brand affinity and enable personnel to better understand customers, respond faster, and deliver targeted experiences.

    [READ MORE: L.L. Bean automates forecasting and replenishment]

    "L.LBean has always set a high bar for how they show up for their customers," said Rob Ferguson, chief revenue officer of Amperity. "With Amperity, they can recognize customers wherever they engage and deliver personalized experiences that feel consistent, relevant, and timely across every channel."

    Founded in 1912 by Leon Leonwood Bean, L.L.Bean Inc. operates 68 stores in 19 states across the U.S., along with 25 stores in Japan and 14 stores in Canada, in partnership with Jaytex Group.

  • 2/9/2026

    Report: Target increasing store staffing; cutting jobs in DCs, regional offices

    target store exterior

    Target Corp. is reportedly making some changes as it looks to improve its in-store customer experience.

    The discounter is increasing its investment in store labor, but eliminating about 500 jobs in distribution centers and regional offices, reported CNBC, which cited an internal employee memo written by Adrienne Costanzo, chief stores officer, and Gretchen McCarthy, chief supply chain and logistics officer.

    The move comes about a week after Michael Fiddelke took the reins as Target’s new CEO. In a letter to consumers, employees and business partners posted on the chain’s website, Fiddelke said his strategy moving forward is focused on four priorities. These include “elevating the guest experience” (“by making every store visit and digital interaction easier, more inspiring and more welcoming”).

    Target is reducing the number of store districts and putting money toward more hours for frontline store employees, the CNBC report said. As part of the move, the retailer is laying off around 500 people, including about 100 at the store district level and about 400 across its supply chain sites. 

    "This change also fuels our ability to put significantly more payroll in our stores – primarily in additional labor and hours where needed most, but also in new guest experience training for every team member at every store,” the email said, reported CNBC.

  • 2/9/2026

    Fossil Group names new people, comms chief

    Fossil

    Accessories company Fossil Group has added new talent to its C-suite.

    Shannon Freeze has been tapped to serve as the company’s next chief people and communications officer, effective Feb. 23. In the role, she will oversee global communications and engagement, diversity and belonging, human resources, talent management and total rewards.

    Freeze most recently served as global benefits, people operations & systems leader at semiconductor company Texas Instruments. During her 13-year tenure, she held various HR leadership positions and was responsible for attracting top talent, developing benefits strategies, and designing a global organization structure to enhance the employee experience.

    "We're thrilled to welcome Shannon to Fossil Group,” said Fossil Group CEO Franco Fogliato, who took the reins of the company in September 2024. “As chief people and communications officer and a member of the executive leadership team, Shannon will continue to strengthen our culture, leadership, and organizational capability in support of the company's vision. Her background spans diverse industries, and her extensive international experience grants her a truly global perspective that will enhance our team's outlook.”

    Prior to joining Texas Instruments, Freeze worked at DuPont for more than seven years and held multiple HR-related roles.

    "Fossil has made meaningful progress over the past year, and I am excited to build on that foundation by helping the organization evolve its talent strategy, deepen leadership effectiveness, and ensure the culture fully supports the company's long-term strategic plan," said Freeze.

    [READ MORE: Casper Sleep CFO joins Fossil Group]

    Texas-based Fossil Group designs and manufactures watches, jewelry, handbags, small leather goods, belts and sunglasses. Its owned brands include Fossil, Michele, Relic, Skagen and Zodiac, while its licensed brands include Armani Exchange, Diesel, Emporio Armani, Michael Kors, Skechers and Tory Burch.

  • 2/9/2026

    Numerator: Valentine's Day celebration, spending plans include...

    Valentine's Day

    A majority of consumers – especially younger ones – plan to celebrate Valentine’s Day this year.

    That’s according to Numerator’s 2026 Holiday Intentions Preview, which found that nearly two-thirds (65%) of those surveyed plan to celebrate the holiday on Feb. 14, with Gen Z and millennials more likely to celebrate. The top intended plans for Valentine’s Day include celebrating with spouse/partner/family (52%), giving gifts (44%) and baking/cooking special treats or meals (31%).

    The majority (75%) of Valentine’s Day shoppers are very or somewhat likely to buy Valentine’s Day-themed products. The top shopping locations for Valentine’s Day purchases are Walmart (50% of Valentine’s Day shoppers), Amazon (35%) and Target (25%).

    The top intended purchases for Valentine’s Day, according to the survey, are candy (55%), food (53%) and gifts (28%). Nearly a quarter (22%) of consumers plan to buy alcoholic beverages, with over half of purchasers (53%) planning to opt for wine, followed by spirits (39%), champagne (36%) and beer (33%).

    [READ MORE: Valentine’s Day spending expected to set new records]

    Numerator found that Valentine’s Day is a casual celebration for most consumers, with 43% rating it as a one or two (on a scale of five) in terms of the effort or enthusiasm put into celebrating the holiday. Nearly half (49%) of celebrators plan for the holiday one to two weeks in advance. Compared to all celebrators, Gen Z celebrators are twice as likely to plan more than six months in advance (12% vs. 6%).

    Numerator surveyed more than 5,300 consumers for its 2026 Holiday Intentions Preview.

  • 2/9/2026

    1-800-Flowers.com adds Instacart to third-party delivery roster

    1-800-Flowers delivers via Instacart

    A leading online floral gift retailer continues offering new online delivery options to its customers.

    1-800-Flowers.com’ is now offering delivery of fresh bouquets and gifts from more than 700 participating florist locations throughout the U.S. directly from the Instacart app, timed for Valentine’s Day, which is traditionally the retailer’s biggest sales period of the year. 

    [READ MORE: 1-800-Flowers unveils leading-edge tech ahead of Valentine’s Day]

    "Our mission is to help people connect and express themselves through thoughtful gifting, and this partnership with Instacart allows us to do that with more speed and greater accessibility than ever before," said Jon Feldman, chief commercial officer at 1-800-Flowers.com. "By bringing our leading floral and gifting collection to the Instacart app in partnership with our local florist network, we're not only supporting local merchants, but also meeting customers where they are already shopping and making it easier for them to share a smile with the important people in their lives, especially during peak moments like Valentine's Day."

    The 1-800-Flowers.com partnership with Instacart follows similar collaborations the retailer launched with DoorDash in November 2025 and expanded with Uber Eats in May 2025 after a more limited initial rollout to provide extra delivery capacity during peak rush periods in February 2025. 

    "We are excited to welcome 1-800-Flowers.com to the Instacart App to offer our customers convenient access to fresh flowers, just in time for one of the most important holidays for floral delivery," said Blake Wallace, VP of retail partnerships at Instacart. "Through this partnership, Instacart customers will have more flexibility and variety to send gifts to family, friends, and loved ones, offering the same speed and reliability they expect from Instacart for life's special moments."

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