Gartner: The top supply chain technology trends for 2025 are… Artificial intelligence, automation and robotics will all play a major role in the supply chain this year. How Verizon uses AI to elevate customer experience2024 was a big year for customer experience enhancements on behalf of Verizon’s customers. Century 21 NYC centralizes enterprise data visibility An established, iconic off-price department store retailer is obtaining a single "version of the truth" across its operations. Petco widens on-demand delivery offering with Uber Eats Petco Health and Wellness Company Inc. is entering a new partnership with the online delivery subsidiary of Uber. Walmart deploys AI for fresh produce monitoring and forecasting Walmart Inc. continues to improve oversight of its fresh produce supply chain with artificial intelligence technology. Shoptalk 2025: Retailers see bright future for visual search Search is turning visual, retailers have been busy preparing for tariffs, and next-gen AI is a mainstream utility. Amazon pilots AI personalization based on customers' pastimes Amazon’s latest generative AI shopping feature provides recommendations based on the hobbies and activities of customers. Survey: Supply chain AI implementation faces challenges Lack of talent and cost pressures could be impacting how retailers implement artificial intelligence tools. Old Navy partners with Radar for rollout of AI-powered RFID technology In a move to improve the customer experience, Gap Inc.’s largest brand is deploying new technology that gives its store associates real-time, in-store inventory information. Zaxbys taps AI partner for drive-thru operations Zaxbys is deploying new artificial intelligence technology to improve drive-thru operations at its stores. 1 2 3 4 5 Next Last
