Artificial Intelligence

Walmart continues to develop its machine learning and agentic artificial intelligence capabilities.

Retailer recognition of the value of artificial intelligence has reached near-universal levels.

A new survey reveals just how commonly generative artificial intelligence tools are used by online shoppers.

Back-to-school season has always been a major retail moment.

A fast-growing franchise beauty chain is automating customer service using artificial intelligence-based voice technology.

The dominant subjects at the recent eTail Boston e-commerce and omnichannel retail conference were the rapid emergence of agentic AI and TikTok as digital retail tools.

Artificial intelligence has been steadily reshaping retail for decades, from the early days of personalized recommendations to today’s sophisticated generative models.

DoorDash is deploying artificial intelligence-driven supply chain optimization capabilities for its DashMart local online convenience store banner.