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Survey suggests online shoppers more satisfied early this holiday
Ann Arbor, Mich. -- Annual analysis released today from ForeSee Results suggests that retailers have reason to be cautiously optimistic about the upcoming holiday season. Customer satisfaction with online retailers on Cyber Monday was the same this year as last, 73.1 on the American Customer Satisfaction Index's 100-point scale. However, satisfaction throughout the 2010 Thanksgiving holiday week and weekend was higher this year than in 2009, which bodes well for retailers hoping to see increasing holiday revenues.
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General Growth implements EcoStance to kiosks, Santa sets
Chicago -- General Growth Properties announced Wednesday it is implementing its EcoStance of environmental responsibility to the malls’ kiosks, located throughout all the shopping centers’ common areas.
Over the last few months, GGP converted over 50,000 incandescent lights to energy-efficient LED lights in over 135 malls. The new LED lamps produce brighter light levels, last longer, lower carbon emissions, and reduce energy consumption by at least 85%, according to the mall owner.