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Winter Holidays

  • Out-of-stock drives customers out the store

    CHICAGO — Heading into Black Friday weekend, retailers would be wise to make sure their shelves are fully stocked. According to a study by Harris Interactive on behalf of Galleria Retail Technology Solutions, a provider of retail and category optimization solutions, nearly 70% of U.S. adults would avoid shopping at a retail store if they encountered empty shelves.

  • Study: Walmart has most engaged social media users

    San Francisco -- Walmart has the most engaged users across its social media platforms as the days count down to the holiday shopping season, according to a study by the social media and digital analytics company Socialbakers.

    Walmart has the most number of fans topping the list at over 10 million fans, with over 7,500 fan posts last month, Socialbakers said. The engagement rate represents fan interactions and although Target ties with an average monthly engagement rate, Walmart has nearly double the number of fans who are actively posting.

  • The return of the Target lady

    You’ve seen her in television commercials, that blonde-haired wacky lady dressed in red whose passion for shopping at Target knows no bounds. Advertising Age’s Natalie Zmuda interviewed the “Christmas Champ” recently to get her thoughts on off-season preparation and Black Friday strategy. Read the article here

  • JLL 'Spreads the Cheer' across managed mall portfolio

    Jones Lang LaSalle, Atlanta, has launched its annual “Spread the Cheer” holiday campaign -- featuring digital media innovations -- across its portfolio of managed shopping centers.

    To engage shoppers and drive sales and traffic during the most important retail season of the year, the firm will share insider intelligence on the best products and offers at its shopping centers through e-blasts, social media and text messages while also engaging them with events, giveaways and random acts of kindness across its 98 million-sq.-ft. nationwide retail portfolio.

  • The worst place to get advice about the best stores

    Consistent with promotional strategies from previous years, Target is offering some insane prices on popular electronics items. Unfortunately, if holiday shoppers follow the advice of Consumer Reports this year they won’t be coming to Target.

  • Survey: Empty shelves, long checkout lines among top threats to keeping customers

    Chicago -- Nearly 70% of U.S. adults would avoid shopping at a retail store if they encountered empty shelves, according to a nationwide survey commissioned by Galleria Retail Technology Solutions, a leading provider of retail and category optimization solutions. Long checkout lines are another big turnoff (64%).

  • Toys"R"Us expands mobile offerings

    WAYNE, N.J. — Toys“R”Us announced that it has expanded its mobile offerings for the holiday season, providing an enhanced shopping experience for on-the-go shoppers.

    In addition, the retailer said it has made updates made to its iPhone and Android experience, as well as announced partnerships with eBay, Google and shopkick to help customers use their mobile devices to locate product, pay for purchases and source discounts.

  • ShopperTrak predicts Dec. 26 will be a ‘door-buster’ day

    Chicago -- Up to 60% more shoppers will enter stores on Dec. 26 than on the same day last year, according to ShopperTrak, the world's largest provider of retail and mall foot traffic counting services. The reason for the increase is due to the calendar: Shoppers will come out in full force on the day after Christmas because it falls on a Monday for the first time in six years. That day will rank third in foot traffic for the holiday shopping season, surpassed only by Black Friday, the day after Thanksgiving, and Super Saturday, the Saturday one week before Christmas.

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