Fashion brand Valentino incorporates AI into customer chatValentino is allowing customers to communicate with everyday language via its app. Study: Consumer optimism, spending, travel plans up despite recession concernsConsumers are feeling more optimistic these days and it’s reflected in their spending and vacation plans. Convenience store sales hit new high in 2022; so do operating costs Propelled by foodservice, in-store convenience store sales hit a new record in 2022. Survey: Consumers shopping multiple stores for grocery deals U.S. shoppers remain concerned about rising food prices, but they are less likely to cut back on the number of items they purchase. Online marketplace Mercari pilots ChatGPT-based customer service bot Mercari is beta testing a conversational shopping assistant equipped with a next-gen artificial intelligence solution. Deloitte: Creator videos hold potential for retailers A new survey reveals consumer attitudes toward user generated content (UGC). Three strategies to help brands thrive in an ‘up and down’ economy Inflation is a persistent issue that is impacting consumers and businesses alike. Online grocery sales, order frequency and share of total spend fall in March Cost considerations are now the most important factor in determining where customers shop and how they receive online grocery orders. Exclusive: New survey reveals consumer attitudes on shoplifting Whether consumers think shoplifting is wrong can depend on the circumstances. Trader Joe’s, H-E-B lead ‘best in class’ grocery ranking; Aldi tops for value Walmart accounts for the most U.S. grocery dollars, almost twice that of Kroger. The drivers of Gen Z consumer decisions are… A new study reveals the main influences on consumer decisions for Gen Z shoppers. Adobe: Online inflation falls again in March U.S. online shoppers had some luck in March 2023 as the cost of e-commerce decreased for the seventh straight month. First Previous 88 89 90 91 92 Next Last
