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Research Topic

  • Resistance is futile: holiday shopping overtaking Thanksgiving

    Retailers may as well start devising their 2013 Black Friday plans now based on the popularity of this year’s early openings on Thanksgiving.

    The Thanksgiving evening openings by the likes of Walmart, Toys ‘R’ Us, Target, Sears and Kmart were denounced in some quarters as being anti-family, but a few vocal critics didn’t speak for the majority of shoppers who turned out in droves and spent with gusto.

  • The most digital Christmas ever

    Online shopping surged 26% on Black Friday to surpass $1 billion for the first time, according to the digital measurement firm comScore.

  • Survey: LLBean.com tops in customer satisfaction among online apparel retailers

    Westlake Village, Calif. -- LLBean.com ranks highest among online apparel retailers with a score of 830 (on a 1,000-point scale), followed by LandsEnd.com (829) and Forever21.com (824), according to the J.D. Power and Associates 2012 Online Apparel Retailer Satisfaction Report. The study finds that satisfaction with online apparel retailers is significantly lower among online shoppers between the ages of 18 and 24 than among those 55 years of age and older.

  • Nordstrom and OfficeMax top list of retailers that keep employees happiest

    New York -- For the second year in a row, Nordstrom topped the list of retail companies that keep their employees happiest, followed by Macy’s and OfficeMax, according to an annual survey by CareerBliss. The ranking takes into account employee reviews of their employer based on work-life balance, senior management compensation, benefits and job security.

  • LeapPad2 wins nearly two dozen awards worldwide

    EMERYVILLE, Calif. — The LeapPad2 has received 20 awards from U.S. organizations that include Dr. Toy, Oppenheim Toy Portfolio, Parents' Choice Foundation and Time to Play, as well as key awards in the U.K. and Canada, according to LeapFrog Enterprises. It has been selected as a top toy by more children, parenting and industry experts and retailers than any other kid’s tablet, rendering it the most recognized kid's tablet of the year leading into the holiday season.

  • Fiscal Cliffhanger

    Whatever your political views may be, it’s hard not to think about the impact of the recent presidential election on the consumer psyche, and ultimately our industry. Whether President Obama or Mitt Romney would have been better for the economy in the long run is an issue I’ll gladly leave to the political experts and historians. But I do think that, in the near term, we are less likely to see the big holiday spending numbers that some analysts were predicting.

  • NLRB not likely to act on Wal-Mart protests by holiday

    New York -- The National Labor Relations Board Federal was not expected to decide before Thursday on whether to seek an injunction on behalf of Wal-Mart Stores Inc. to stop a union-backed group from encouraging employee walk-outs that are expected to culminate Friday and include protests and rallies outside its stores.

  • Zale Q1 loss bigger than expected

    Dallas -- Zale Corp. reported a bigger-than-expected first-quarter loss on Tuesday, but said it is on track to turn a profit again.

    The jewelry retailer lost $28.3 million for the quarter that ended Oct. 31, compared to a year-ago loss of $31.9 million.

    Revenue rose 1.8% to $357.5 million. Same store sales rose 3.9%. It was the chain’s eighth consecutive quarter of positive same-store sales.

     

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