Research Topic

Washington, D.C. -- A new survey released Tuesday by the National Retail Federation found that nearly all retailers rely on background checks to keep their customers, and themselves, safe.

The survey, completed by retail executives from 96 of the nation’s leading department stores, mass merchants, discounters, drug stores, grocery stores and restaurants, examined retailers’ use of background screenings during the application and employment process.

The pricing gap between Target and Walmart narrowed last month to a scant 1.7% as Walmart took prices up slightly during August while Target did the opposite, according to a monthly survey by the retail research team at Credit Suisse.

Berlin, N.J. — The 134-store arts and crafts chain A.C. Moore said Tuesday it has agreed to be acquired by an affiliate of arts and crafts distributor Sbar’s Inc. for about $40.8 million.

Last January, the company said it had formed a committee to review strategic alternatives, including a potential sale.

New York — More than four million tablets will be used in retail by 2015, according to IHL Group. The group’s new report, “Mobility: A Gutenberg Moment for Retail, A Threat to POS,” has forecasts for rugged handhelds, consumer handhelds (i.e., iPhones, iPod Touch), and tablet computers to be used at store level from now until 2015 in North America.

Some of the key highlights include:

Boston -- Survey results released Tuesday by Shop.org showed that almost half of all retailers plan to offer eGifting this holiday season and 44% are looking at location-based deals as a key element of their mobile marketing strategies. 

The survey, sponsored by CashStar and conducted in September at the annual Shop.org Retail Summit in Boston, found a growing concern among retailers about the lack of personalization of gift cards. 

LOS ANGELES — The state of the economy continues to impact consumers' holiday shopping decisions as many plan to spend less or the same this year.

Cincinnati -- Most consumers hold strong positive attitudes on the quality of service they receive from U.S. businesses, according to new research from customer relationship management company Convergys Corporation.  Among the top findings of the research: nearly nine out of 10 consumers believe that service improved or stayed the same over the past year, and an impressive seven out of 10 say they were either “extremely” or “very” satisfied with their most recent service experience.

Washington, D.C. -- A report released Friday by the Commerce Dept. showed that consumer spending in the U.S. slowed in August, impacted by falling incomes and sporadic hiring.

Commerce Dept. figures showed that purchases edged up 0.2% after a 0.7% increase in July. However, a 0.2% increase in prices wiped out the slight spending gain. Incomes dipped 0.1%, the first decline since October 2009.

New York City -- The nation’s first lady did some shopping Thursday at a Target store in Alexandria, Va.

Mrs. Obama was casually dressed and virtually incognito with a baseball cap and sunglasses. She spent about 30 to 40 minutes in the store, according to reports, and was accompanied by an assistant.
 

Westborough, N.H. -- Private equity firms Leonard Green & Partners and CVC Capital Partners on Friday completed their $2.8 billion acquisition of BJ's Wholesale Club. The move, which takes the chain private, sets the stage for a stock delisting, effective Monday before the markets open.

The deal was announced in late June after months of speculation. BJ’s shareholders approved the buyout on Sept. 9. The chain currently operates 190 warehouse clubs in 15 states.