Research Topic

New York City -- A report released Monday by the National Retail Federation said that retail industry sales growth for 2012 is forecasted at 3.4%, a pace slower than 2011’s 4.7% growth.

Still, said NRF, the retail industry will grow at a rate faster than many other industries.

Walmart’s sharpest critics will acknowledge that much good has come of the company’s sustainability efforts, but there are voices who maintain an inherent conflict exists between saving the planet and a business model based on selling as much low-priced stuff as possible to as many people as possible.

Was it a good holiday season or a bad one? Depends who you ask and how results are interpreted as evidenced by conflicting perspectives on U.S. Commerce Department statistics released Thursday morning.

It was widely reported that December sales were a disappointment by media outlets, which cited Commerce Department statistics released Thursday morning showing a rise of 0.1% versus the 0.3% that was widely reported as the expectation of economists.

The U.S. Census Bureau announced today that advance estimates of U.S. retail and food services sales for December, adjusted for seasonal variation and holiday and trading-day differences, but not for price changes, were $400.6 billion.

The December figure is up 0.1% from November, and up 6.5% from December 2010.

Total sales for the October through December 2011 period were up 7.0% from the same period a year ago.

New York City -- The National Retail Federation’s 101st Annual Convention and EXPO kicks off Jan. 15 at the Jacob Javits Convention Center in New York City. The four-day event will feature topics ranging from digital and mobile retailing to the evolution of the retail store to economic trends and trends in consumer spending. Former President Bill Clinton is the featured keynote speaker on Jan. 17.

New York City -- Consumer confidence rose more than forecast in January, reaching its highest level in eight months amid signs of an improving labor market.

The Thomson Reuters/University of Michigan preliminary index of consumer sentiment increased to 74 from 69.9 at the end of December. The median estimate in a Bloomberg News survey called for 71.5. The measure has increased 9.9 points in the last two months, the biggest such gain since April-May 2009.

New York City -- Retail companies are experiencing a period of sustained turnover at the top, according to the a new report by Russell Reynolds Associates, which examined turnover and recruitment trends between January 2006 and April 2011 at 81 retail chains headquartered in the United States with annual revenues of $1 billion or more.

The study,” A Perfect Storm: CEO Challenges in Retail,” found that 59% of the retail companies studied experienced a change in CEO leadership during this five-year period. 
In other findings:

NEW YORK — Kohl's is the recipient of the People’s Pick award in The Harris Poll Customer Relationship Series, conducted by Harris Interactive. The award cognizes the strength of consumers' bonds with mid-tier department stores and reflects the customers' connections and future intentions.

Ann Arbor, Mich. -- A mobile commerce study released Thursday by customer experience analytics firm ForeSee found that Apple and Amazon rank far above all other retailers when it comes to mobile customer satisfaction.

When measuring how satisfied customers are with mobile shopping experiences of 16 of the largest e-retailers in the United States, Apple and Amazon, which scored 85 and 84, respectively, on the study’s 100-point scale, topped the list by a wide margin.

Washington, D.C. -- A report released Thursday by the National Retail Federation and Hackett Associates said import cargo volume at the nation’s major retail container ports should be nearly flat during January compared with the same month last year, but significant year-over-year increases are expected this spring.