Research Topic

Camp Hill, Pa. -- For the four weeks ended March 29, 2014, same-store sales at Rite Aid increased 0.7% from the prior-year period. March front-end same-store sales decreased 5%, with 4.1% of the decrease attributable to a shift in the timing of Easter, which falls on April 20 in 2014 compared to March 31 in the prior year.

Total drugstore sales for the four-week period increased 0.4% to $1.95 billion, compared to $1.94 billion for the same period last year.

Jeffersonville, Ind. - The key to repeat customers is personalized communication from brands after purchases. According to a new survey of 1,000 U.S. consumers from multichannel customer engagement solutions provider Accent Marketing Services LLC, 86% of consumers say it’s important to have a positive experience after making a purchase.

Key findings in the report also include:

• Nearly half of consumers interact with brands after a purchase.

New York -- Consumers worldwide are increasingly using multi-platform devices, especially mobile, to enhance their in-store shopping experience, according to a study by global digital and technology agency DigitasLBi.

In the study, "Connected Commerce: A Snapshot of the Modern Shopper,” 71% of Americans say that using a mobile phone while shopping inside a store could affect their buying decisions.

Sam’s Club and the Gallup organization have launched a new quarterly tracking poll that focuses on the smallest of small business.

The poll is designed to look at what Sam’s is calling “microbusiness,” companies with five or fewer employees, that represent a core customer of Sam’s Club and are estimated to total 25 million.

Deerfield, Ill. - Walgreens had March 2014 sales of $6.43 billion, an increase of 4.5% from $6.16 billion for the same month in fiscal 2013.

Same-store sales increased by 3.5% in March. Calendar day shifts positively impacted total same-store sales by 0.6%.

New York – While attitudes haven't changed overwhelmingly since December 2013, some shifts in plans for the next six months may indicate that Americans are questioning their financial prospects during the next few months, according to a new Harris Poll. The survey of 2,234 U.S. adults shows that Americans are more likely than in December to say that they plan on decreasing their spending on eating out at restaurants (59%, up four points) within the next six months.

When brand marketers and agency executives gathered in Chicago recently for the annual Shopper Marketing Summit there was plenty of talk about mobile, social and digital, but there was one thing no one talked about.

Mobile is the hottest thing going right now so hardly surprising there was plenty of discussion about myriad ways apps can be used to engage, influence and activate shoppers on the path to purchase. Mobile continues to transform the path to purchase, overlooked in discussions of the shoppers’ evolving journey was the role of packaging.

Sunnyvale, Calif. – Application support and maintenance (ASM) may hold potential to deliver $6.8 billion in savings to Fortune 2000 organizations. According to a survey of 300 U.S. and U.K. CIOs released by IT services provider HCL Technologies Ltd., ASM now accounts for 38% of large organizations’ overall IT budget each year.