Research Topic

Lane Bryant wants women to love their bodies
Lane Bryant is launching a new marketing campaign aimed at women who love the skin they're in and are confident with the bodies they have.

Lane Bryant's new This Body campaign serves as a declaration and an invitation to let the world understand how this plus size woman feels about her body. The idealized smaller size body type, which is constantly referenced as the norm in the media, is simply not realistic for the vast majority of female consumers, Lane Bryant says.
Study: Which grocery app do customers prefer?
Consumers are generally willing to use mobile apps to assist with grocery shopping, and there is one retailer whose app is the clear favorite.

According to a new study from Blackhawk Engagement Solutions,’ “How Grocery Shoppers Shop: Changing Trends in Grocery Shopping,” the top used grocery app among U.S. consumers by a wide margin is Amazon (71%). This is followed by grocery store apps (28%), Walmart (26%) and Target (25%). Third-party savings apps are not used much, with use in the low single digits for the grocery channel.

Now Trending: Closing Time

“Now Trending” is an exclusive online series to chainstoreage.com, featuring trending topics that impact the retail real estate landscape.

When Walmart announced in January that it planned to close 269 stores this year (154 locations in the U.S.), there was a good deal of chatter out there comparing the planned closures to a Macy’s announcement just over a week earlier revealing the upcoming closure of 40 stores and a restructuring plan that would eliminate more than 4,500 jobs.
Generations Y, Z differ in key shopping attitudes, habits

A new study of the retail habits of Generations Y and Z shows that the different age groups differ when it comes to using computers for online purchases versus shopping at brick-and-mortar stores.

A new GfK survey revelaled that Baby Boomers have been slower to adopt the smartphone as a shopping device. But when it comes to making purchases with a desktop or laptop computer, Boomers registered similar levels to Generation Y (40% and 43% respectively), while Gen Z came in at just 32%.
CBRE hires head of retail research

Los Angeles -- CBRE Group announced that Melina Cordero, a retail analyst, consultant and researcher has joined the company as head of retail research, the Americas. Cordero will work closely with CBRE Retail business-line leaders and professionals to generate innovative, in-depth research and analysis to inform CBRE clients about the ever-changing retail and shopping center industries.
Study: Generations Y, Z differ in key shopping attitudes, habits

A new study of the retail habits of Generations Y and Z shows that the different age groups differ when it comes to using computers for online purchases versus shopping at brick-and-mortar stores.

A new GfK survey revelaled that Baby Boomers have been slower to adopt the smartphone as a shopping device. But when it comes to making purchases with a desktop or laptop computer, Boomers registered similar levels to Generation Y (40% and 43% respectively), while Gen Z came in at just 32%.
Five trends that point to a new era for retail

Stores that double as classrooms, sensory-rich environments and a rental versus a buy retail model. These are three of the five trends that shopping center developer Westfield believes will shape the future of retailing.

The trends are highlighted in a new report from Westfield, "How We Shop Now: What's Next?," for which the developer interviewed 13,000 shoppers across the United States and United Kingdom along with leading industry experts and trend-spotters.

The five key trends are:
Online retail growth focus of new index

Some of the biggest names in e-commerce are part of a new investor index designed to track the performance of the online retail market.

San Diego-based EQM Indexes LLC, created the index (ticker symbol: IBUYXT) to track the combined performance of 40 to 50 global stocks that derive at least 70% of their revenue from online retail and virtual commerce including the online retail, online marketplace and online travel market segments. The companies that make up the index can be seen here.
Study: Holiday returns performance misses mark

Retailers may find themselves banished to the Island of the Misfit Toys if they do not improve their handling of returned holiday purchases.

According to new data from Kurt Salmon, it took an average of 13.3 days for retailers to credit returns to accounts during the 2015 holiday season. This marked an improvement from the prior year’s 16.8 days, but still far from customers’ expectation of about seven days.
Retailers need to move to customer-centric model

For all their talk about the customer, most retailers have yet to evolve to a business model that is truly customer-centric.

That’s the conclusion of a new industry study by strategic consulting firm The O Alliance that was created in partnership with Revmetri.
Study: Coupons stay relevant in digital age

As retail enters a technology-centric, omnichannel era, the good old fashioned coupon remains as important as ever.

According to a new study of 11,000 consumers from digital offers platform RetailMeNot Inc. and ad intelligence provider Placed Inc., more than three in five shoppers actively seek out coupons in preference to other types of promotions.
Study: Customer experience drives demand for this technology

Consumer demand for more control over their shopping environment is driving growth in one particular technology category.

According to a new study from market research firm Technavio, “Global Self-service Kiosk Market 2016-2020,” the market size of the global self-service kiosk market is predicted to reach close to $18 billion in revenue by 2020. This represents a compound annual growth rate (CAGR) of 5% between 2016, when the market is expected to be roughly $14 billion, and 2020.