Survey: 53% of consumers feel financially 'frozen'A majority of Americans are facing difficulties financially as prices continue to remain high. Survey: Two-thirds of consumers think AI will improve customer experienceNew data reveals that consumers and businesses alike are optimistic about how artificial intelligence will impact customer experience in the near future. Survey: GenAI gains ground with consumers for product research Shoppers are continuing to utilize artificial intelligence to research products, even if they end up buying the item in-store. Survey: 9% of Amazon shoppers to participate in planned 'blackout' A weeklong boycott of Amazon has been planned by an activist group – but only a select number of consumers are aware, and even fewer plan on participating. NRF: February sales see monthly dip over tariff concern Tariff concerns slowed consumer spending in February compared to January, but retail sales still increased year-over-year during the month. Study: Online product searchers often end up converting to sales Online shoppers who make searches on e-commerce sites end up having a large impact on sales. Survey: AI tool usage, trust up from last year among consumers A large portion of Americans are now using AI tools when researching a purchase. These pizza retailers have the highest customer satisfaction ratings Consumers have spoken – and named their favorite delivery and carryout pizza brands. Here’s who omnichannel shoppers are and what they want A new survey provides insight into the demographics and behavioral drivers of omnichannel consumers. Survey: Luxury shoppers to keep spending; crave personalization Despite economic uncertainty, a majority of luxury shoppers plan to spend the same or more this year. First Previous 31 32 33 34 35 Next Last