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These retail brands are tops in brand engagement
Soaring customer expectations are creating an increasingly challenging environment for brands seeking engagement. That’s according to the 22nd annual Brand Keys Customer Loyalty Engagement Index, which recognizes the brands that receive the highest loyalty and engagement assessments and surpass competitors for "delighting" customers. -
Americans pull back Super Bowl spending
American consumers are ready to celebrate the Super Bowl, but they don’t plan on spending as much as they did last year. Consumers will spend an average of $75 for a total of $14.1 billion as an estimated 188.5 million watch the Atlanta Falcons face the New England Patriots in Super Bowl LI on February 5, according to the National Retail Federation’s annual Super Bowl Spending Survey conducted by Prosper Insights & Analytics.

