The retailers offering the best customer service are…When it comes to customer service that drives loyalty, supermarket retailers are leading the charge. The top barriers deterring consumers from joining loyalty programs are…As consumers increasingly limit their loyalty program participation, retailers need to step up their game to attract and retain members. Retail sales post another gain in June Consumers boosted their spending in June, a move that contributed to the fifth consecutive month of retail sales gains. Analyst: Some warning signs in June sales The retail economy ended the first half of the year on a positive note with a strong set of June numbers. Chain Store Age webinar on equal pay in retail The issue of equal pay has moved to the forefront in the ongoing conversation about workplace power imbalances. Survey: Back-to-school shoppers starting early The back-to-school shopping season keeps kicking in earlier and earlier. Analyst: Build-A-Bear needs to repair damage caused by promotion snafu With much higher than anticipated demand for its "pay your age day" promotion, Build-A-Bear Workshop has become a victim of its own success. Target has an invitation-only app Target is stepping up new product development with a secret app that connects designers with the customers that purchase the merchandise. Customer loyalty is key to driving holiday season sales As retailers gear up for the biggest shopping seasons of the year, they are stepping up their customer loyalty game to encourage repeat traffic both in-store and online. Deloitte: The top destination for back-to-school shopping is… Consumers prefer to shop in brick-and-mortar when it comes to the second-biggest shopping season of the year. First Previous 286 287 288 289 290 Next Last