Research Topic

Amazon keeps adding fulfillment centers in the Rust Belt.

Despite their high-profile, influencers and bloggers are among the least trusted sources of shopping recommendations. So are tech-related sources such as Alexa.

Consumers regained their confidence in July, sending a closely-watched metric to its highest level this year.

Complexity and security are among the challenges facing generally optimistic Internet of Things (IoT) adopters.

A new report indicates that retailers shouldn’t expect a big jump in 2019 back-to-school sales over last year.

No matter what age, gender or location, consumers around the world agree that physical and digital engagement is paramount for effective customer engagement.

Ready technology access may be a mixed blessing for millennials, according to a new survey from CVS Health.

Amazon did it again — sales on Prime Day 2019 surpassed those of Black Friday and Cyber Monday combined, making this year’s event the largest in company history.