Study: Convenience is key to buy-online-pickup-in-store successA new secret shopper study reveals that simply letting customers pick up online purchases in-store is not enough. Founder — and China’s wealthiest man — steps down from his online empireJack Ma has left Alibaba some 20 years after he founded the company, which ranks as the world’s largest e-commerce group. Survey: Tech may be less disruptive to retail than thought Many consumers are not yet digitally savvy. Sponsored State of Frontline Employee Workplace Training in Retail Study: Don’t ignore brick-and-mortar this holiday season A new study suggests retailers should already have all channels ready for holiday shopping. And sooner rather than later. Tropical Smoothie Café hits store milestone Tropical Smoothie Café is on a roll. NRA slams Walmart The National Rifle Association wasted no time in replying to Walmart's decision to further step back from gun sales in its stores. Survey: This online service option boosts customer experience Online retailers should strongly consider implementing voice chat if they have not done so. Study: Customers don’t want big shipping costs for oversized items Amazon and Wayfair have an edge in online furniture retailing, but can be challenged. Study: Frontline employees often lack training Frontline employees are interested in skill development, but that doesn’t mean they are getting it. First Previous 239 240 241 242 243 Next Last
