Survey: Social shopping comes of ageRetailers that do not engage in social commerce may want to jump-start their efforts to get involved. U.S. retail e-commerce sales to exceed $1 trillion this yearE-commerce sales in the United States are set to hit an important new record in 2022 amid a spending shift to mobile. PREIT to add ‘new generation’ Legoland at center in the DC metro Springfield Town Center in suburban Washington, D.C., will be introducing a 32,000-sq.-ft. Legoland Discovery Center co-created by Lego and Merlin Entertainments. ACSI: Customer satisfaction decline continues — here’s a big reason Overall customer satisfaction in the United States is at a troublesome low. Survey reveals metaverse habits of beauty shoppers Beauty retailers should investigate augmented and virtual reality, video games, and other “metaverse” technologies. Brick-and-mortar helps drive strong global retail spend in 2021 Physical retail made a strong comeback in 2021. Visa: Omicron’s impact on consumer spending modest in January The COVID-19 omicron variant had less of an impact on U.S. spending than earlier stages of the pandemic. Consumer sentiment falls sharply Inflation is taking a big toll on the mood of the nation’s consumers. Amazon partners with University of Washington for new science hub Amazon is expanding its focus on robotics innovation. Survey: Bad customer experience kills brand loyalty quickly It doesn’t take many bad service experiences to turn a loyal customer against your brand. Adobe: Online prices continue climbing in January Year-over-year online inflation grew for the 20th consecutive month in January 2022. Study: Subscription retail had a healthy 2021 Online subscription retailers brought in plenty of new customers last year. First Previous 128 129 130 131 132 Next Last