Study: Online retailers lose $1B annually due to refund scams, other policy abusesConsumer misuse of return policies, coupons and loyalty programs is taking a toll on retailers’ profits. These two retailers dominate back-to-college salesAs the 2023 back-to-college shopping season draws to a close, two retailers stand out as the most popular destinations for customers. How to make online Gen Z shoppers happy A new survey reveals e-commerce preferences – and turn-offs – of Gen Z consumers. Halloween spending to hit new record high; most popular costumes are … Consumers aren’t letting any economic concerns get in the way of celebrating Halloween this year. Holiday shopping off to early start, according to survey Shoppers are getting an early jump on holiday shopping — especially those in a certain income bracket. eBay survey reveals how to influence holiday shoppers A new survey from eBay Ads reveals how retailers can engage and convert consumers doing their holiday shopping. NRF: Less than one-quarter of consumers trust credit card companies Consumers have a trust problem with credit card companies when it comes to certain issues. AlixPartners: ‘Value-right’ retailers will win holiday; shoppers to trade down The pressures of inflation, higher interest rates, high credit-card debt and other factors will moderate spending across the board this holiday season. These actions make brands memorable on social media A new study reveals how brands can stick out to consumers in their social media promotions. Leading customer service pain points for online shopping are …. One poor customer service encounter online can turn a customer off for good. First Previous 79 80 81 82 83 Next Last
