Consumer Attitudes & Behavior

New York City -- Even in today’s digital world, a store’s physical appearance matters -- and it does so significantly, according to market research firm Morpace’s latest Omnibus survey. The study shows that consumers form an opinion of a business based on physical presence, which heavily influences their decision whether or not to shop at a location.

New York City -- Chicago Mayor Rahm Emanuel met with executives from six grocery chains, including Walgreen Co. Wal-Mart Stores and Aldi about eliminating food “deserts” in six Chicago neighborhoods, the Associated Press reported.

Emanuel showed a detailed map of Chicago food deserts and made business cases to the grocery executives for specific properties in each food desert area. He said 450,000 Chicagoan's don't have access to fresh food.

It had been awful quiet on the organized labor front for a while, so news this week of the creation of a new union-backed anti-Walmart group serves as a reminder that unions are the equivalent of a bad case of herpes to Walmart. The discomfort and visible symptoms associated with their organizing activities occasionally subside, but there is no cure and eventually the company experiences another outbreak.

Washington, D.C. -- Organized retail crime should not be an issue solely addressed at the store level, according to the results of the National Retail Federation’s seventh annual Organized Retail Crime survey. More than half of retailers (49.6%) say they have been a victim of cargo theft in the past 12 months.

Washington, D.C.  -- Atlanta, Chicago and Dallas were identified as the cities most problematic with regard to organized retail crime (ORC) rings, according to the National Retail Federation’s seventh annual Organized Retail Crime survey. Of the 129 retail companies, 94.5% reported having been the victim of organized retail crime in the past 12 months, up 6% over last year.

The cities most problematic for ORC rings were:

Repeated assurances by Walmart’s most senior executives that their top priority is growing U.S. same-store sales may be reassuring news to investors, but the company’s ability to do so by the end of the year now is a firmly established expectation. This is especially true, given the recent performance of once of the company top grocery competitors.

Alexandria, Va. -- A poll from the Society of Human Resource Management, released Thursday, showed that the number of U.S. organizations with a formal succession plan in place decreased during the past five years from 29% in 2006 to 23% in 2011.

While less than a quarter of businesses have a formal plan in place, the numbers improve when informal plans are considered. More than one-third, or 38%, of human resources professionals said their organization currently has an informal succession plan or process in place (up from 29% in 2006).

Washington, D.C. -- Eighty percent of building owners expect double-digit energy-price increases during the next year, causing owners to set an average energy reduction target of 12%, according to Johnson Controls’ fifth annual global Energy Efficiency Indicator survey.