Consumer Attitudes & Behavior

Cambridge, Mass. -- For the second consecutive time, Walmart’s overall branded basket registered as less expensive than Target’s, according to Kantar Retail’s semi-annual pricing study.

Waban, Mass. -- Research released Monday by Temkin Group, which ranked the customer experience at 206 large companies across 18 industries, found that several grocers are offering excellent customer service.

Losing weight is a little like saving money. Consumers will always intend to do more of both, but then reality sets in and they tend to do neither. Retailers can count on that pattern holding true this year, which is good news because a recent study by the National Retail Federation shows those planning to save their tax refund is at an all time high.

A phenomenon that continues to boggle my mind and, in many cases impress me, is how the Texas economy continues to flourish. Even in the midst of the recent economic downturn that left few retail markets untouched, the Lone Star State remained one of the few bright spots in a recessionary sky.

Washington, D.C. -- The National Retail Federation expressed its support for President Obama's proposal for business tax reform, and pledged to work with the White House and Congress to win passage of legislation that would significantly lower rates in order to help retailers and other businesses create jobs.

WASHINGTON — Retailers hoping to see a boost in sales this tax season may be out of luck as more Americans this year plan to save their refunds.

The National Retail Federation's tax returns consumer survey, conducted by BIGinsight, found that 43.8% of those expecting refunds will save some of that money, up from 42.l% who said so last year and the most in the survey’s nine-year history. Two-thirds (66.2%) of tax payers are expecting a refund this year, the exact same as last year.

Rising consumer expectations have driven a corresponding increase in retail amenities, especially family-oriented provisions such as baby changing tables and child-seating products. Chain Store Age talked with Koala Kare Products’ Brendan Cherry about the evolution of family-friendly retail over the decades.

Since you introduced your first baby changing station some 25 years ago, how has the public’s perception of these types of retail amenities evolved?

WASHINGTON — The National Retail Federation expressed its support for President Obama's proposal for business tax reform, and pledged to work with the White House and Congress to win passage of legislation that would significantly lower rates in order to help retailers and other businesses create jobs.