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Consumer Attitudes & Behavior

  • IBM Forecast: Women’s apparel sales to rise 9.2% in third quarter; footwear and children’s clothing also to post gains

    Armonk, N.Y. – In-store sales of women’s clothing are expected to see a 9.2% increase in the third quarter of 2012 versus the year-ago period, according to a just-released IBM analytics-based forecast of U.S. retail sales data. The report predicts a 6.2% increase in sales of children’s clothing and a 5.2% increase in footwear. Men’s clothing, however, is forecast to lag, dropping 6.7%.

  • NRF: Back-to-school spending expected to reach $30.3 billion

    Washington, D.C. -- A survey released by the National Retail Federation and conducted by BIGInsight found that the average parent will spend $688.62 on back-to-school items this year, compared with $603.63 last year. Total spending is expected to reach $30.3 billion.

    NRF cited an increased number of children entering elementary and middle school this fall, as well as necessary back-to-school replenishments after last year’s cutbacks, for the predicted improvements.

  • Improving housing market helps drive spending in June

    NEW YORK — The Deloitte Consumer Spending Index continues to rise, thanks to improvements in the housing market.

  • New MasterCard report: Small retailer growth outpaces larger retailers for nine consecutive months

    Purchase, N.Y. -- June spending at small retailers increased 8% in 2012 compared to June 2011, higher than the overall U.S. retail growth rate of 6.9%, according to a new SpendingPulse report issued by MasterCard Advisors in partnership with Wells Fargo. The same report also found that sales growth at small retailers has now outperformed growth of overall retail sales for nine consecutive months, since October 2011.  

  • Survey: Amazon is top mobile commerce partner

    Chicago -- Amazon ranks as the coolest mobile or social affiliate program,  according to a survey conducted by EPiServer, a provider of multichannel digital marketing and e-commerce software. The  survey was conducted among CEOs, VPs, directors and e-commerce managers at more than 94 organizations including retailers, manufacturers, wholesalers, catalogers, web-only merchants and local-retailers.

  • Deloitte Consumer Spending Index posts fourth monthly gain

    New York -- The Deloitte Consumer Spending Index (Index) posted its fourth consecutive increase in June, rising to 3.22 from a reading of 3.09 the previous month. The Index, which tracks consumer cash flow as an indicator of future consumer spending, is comprised of four components: tax burden, initial unemployment claims, real wages and real home prices.

  • Moody’s forecasts U.S. retail sales will rise 5% in 2012

    New York -- The slowdown in consumer spending is set to continue for the rest of the year, said Moody’s Investors Service in a new sector report entitled "U.S. Retail: Retail Sales Growth Slows Amid a Cautious Consumer.”

  • Survey: Consumers to spend $300 on back-to-school

    New York -- A survey released Tuesday by the International Council of Shopping Centers and Goldman-Sachs found that 42% of U.S. consumers expect to spend more on back-to-school items this year than they did in 2011.

    With the back-to-school shopping season already well underway as one-third of households reported that they have begun to shop, ICSC and Goldman-Sachs expect the average household expenditure on all types of back-to-school items will be about $300 this year.

  • Americans use smartphones before, during and after in-store visits

    Toronto, Ontario, Canada -- A recent survey of more than 6,500 U.S. consumers found that Americans consult their social media apps before, during and after retail store visits.

    The survey, conducted by customer experience management solution-provider Empathica, found that mobile and social customer experience strategies are becoming more important than ever for brands, with nearly three in four consumers using Facebook to make retail and restaurant decisions.

  • Study to explore retail crime potential of new point-of-sale technology

    Fayetteville, Ark. -- Researchers at the University of Arkansas's business school are looking into the potential for criminals to exploit new retail technologies like mobile coupons and touchless payment, the university said Tuesday.

    The researchers, from the university's Walton College of Business, will work with the Retail Industry Leaders Association to address risks associated with the new technologies.

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