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Consumer Attitudes & Behavior

  • Study: 54% of shoppers rate physical stores as most preferred channel; Brits most unhappy shoppers

    New York -- As women age, they find the shopping experience less enjoyable, according to a survey by global design consultancy Fitch. The study finds that the most fulfilled female shopper is between 16 and 24 years of age, suggesting that shops are designed for the young.

    “There is a big opportunity for retailers to redress the balance and improve all our shopping experiences — which is better for business and better for shoppers,” said Tim Greenhalgh, chief creative officer office, Fitch.

  • Burlington Coat’s Big Apple move

    When temperatures turn cooler this fall New Yorker’s will have a new Burlington Coat Factory store to satisfy their need for outerwear.

    The national off-price chain and operator of 482 stores opened its newest unit in New York’s Union Square on Friday. The 92,000-sq.-ft store is located at 14th Street and University Place is the company’s sixth New York location, which means Manhattan residents are already familiar with the Burlington, NJ-based company.

  • Study: Amazon, Trader Joe’s and Costco Tops With Consumers

    Amazon.com, Trader Joe’s and Costco Wholesale Corp. came out on top with consumers in a survey by global consulting firm OC&C Strategy Consultants. Rounding out the top five were Zappos and iTunes.

  • Focus on: Real Estate Technology

    Retail has weathered the recessionary climate, but a quick temperature check will tell you that renovations continue to trump new builds even in a recovering economy.

  • Hiring survey indicates best holiday job market in five years

    Richmond, Va. -- An annual seasonal hiring survey released Thursday by Snagajob indicates that more holiday jobs will be available this year than have been expected in any previous season in the study’s five-year history.  


    The survey of more than 1,000 hourly hiring managers with responsibility for seasonal hiring, conducted by IPSOS Public Affairs for Snagajob, included the following highlights:

  • George at Asda brings more fashion to over 40 set

    LONDON, UNITED KINGDOM — George at Asda is extending its Moda line to offer more fashion items for U.K. women over 40.

    Over two years in development and following a series of intensive customer focus groups, the collection has been created by George's team of industry leading in-house designers with customers' feedback.

  • Research shows high demand for hand tools

    Total home improvement dollars increased by 7% when comparing the 12 months ended July 2012 with the previous 12 months, according to consumer research from The NPD Group.

    The units of home improvement items sold grew less than 2%, according to the Port Washington, N.Y.-based research firm.

    Much of the unit growth in the home improvement industry was driven by hand tools, the second largest segment based on unit sales after storage and organization. Hand tools saw an 8% increase in units between August 2011 and July 2012.

  • Booz & Co. unveils shopping trends for 2012 holiday season

    NEW YORK — While holiday retail sales will remain flat or only slightly up from last year, emerging consumer buying trends will have significant implications for retailers, according to a new survey from Booz & Co.

  • Booze & Co.: Shopping trends for 2012 holiday season

    New York – Emerging consumer buying trends will have significant implications for retailers this holiday season, according to a new survey from Booz & Co.

  • Survey: Four out of five smartphone users access retail content

    Reston, Va. -- Four in every five smartphone users – 85.9 million in total – accessed retail content on their device in July, according to a study by comScore. Amazon sites led as the top retailer with an audience of 49.6 million visitors, representing 46.6% of smartphone owners, followed by eBay with 32.6 million visitors and Apple with 17.7 million visitors.

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