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Consumer Attitudes & Behavior

  • Study: Immediate gratification, sensory experience fuels brick-and-mortar shopping

    Columbus, Ohio -- Despite the growing popularity of online shopping, millions of consumers will flock to the stores this Black Friday. According to a recent study from WD Partners, "Amazon Can't Do That: Consumer Desire & the Store of the Future,” 79% of consumers rank instant ownership as a top factor in influencing how they shop.

    Other store-friendly top influencers include sensory experience and product immersion (75%), emotional experience of interacting with live human beings, community, and personal service.

  • Forest City survey: Holiday shoppers looking for value

    Cleveland -- Holiday spending expectations are in line with last year when in-store shopping accounted for 70% of spending, according to a new survey by Forest City Enterprises. The average in-store expenditure is expected to increase by 1% to about $774. The average online expenditure is expected to decrease by 0.3% to $330.

    Holiday shoppers will be driven more than ever by value this year and that they expect to shift even more of their spending toward children, the study found.  

  • Stores remain popular on Black Friday according to survey

    Despite the growing popularity of online shopping, millions of consumers will flock to the stores this Black Friday. According to a recent study from WD Partners, "Amazon Can't Do That: Consumer Desire & the Store of the Future,” 79% of consumers rank instant ownership as a top factor in influencing how they shop.

    Other store-friendly top influencers include sensory experience and product immersion (75%), emotional experience of interacting with live human beings, community, and personal service.

  • PetSmart net income jumps 12% in Q3

    Phoenix – PetSmart reported a 12% increase in net income, to $92 million from $82 million a year earlier, during the third quarter of 2013. Total sales grew about 4%, to $1.69 billion from $1.62 billion, while same-store sales increased 2.7%.

    Looking ahead, PetSmart predicts same-store sales growth of 3%-3.5% and total sales growth of approximately 3% for fiscal 2013. For the fourth quarter of fiscal 2013, PetSmart forecasts same-store sales growth of 2.5%-3.5% and a 2%-3% decrease in total sales.

  • Fresh Market Q3 below Street

    Greensboro, N.C. -- The Fresh Market posted weaker than expected sales and earnings for its third quarter. The upscale grocer also reduced its guidance for the year.

    For the 13-week quarter ended Oct. 27, net income was up some 1.8%, to $11.1 million.

    Net sales grew 13.4%, to $364.5 million. Comparable-store sales increased 3.1%.

  • PetSmart benefits from continued growth in pet supply category

    PetSmart’s third quarter results benefited from consumers who continue spending money on their pets despite a still-challenging consumer environment.

    The company’s earnings per share jumped 17.3% to $0.88 from $0.75 in the third quarter of 2012. Net income totaled $92 million for the quarter, compared to $82 million in last year’s third quarter.

  • Survey: Meaning, not price, drives gift purchases

    Boston – A vast majority of shoppers say meaning is the most important factor in choosing a holiday gift to purchase. According to a new survey from online marketplace CustomMade, more than 90% of buyers surveyed said that the most important factor in choosing a gift this holiday season was its meaning to the recipient, while only 18% of respondents found an item’s low price to be highly important to their purchase decision.

  • Outlet centers helping REITs to thrive

    New York -- Since 2009, retail sales at North America’s 205 outlet centers have increased from $19.9 billion to $27.6 billion, an increase of $7.7 billion, according to an International Council of Shopping Centers report.

    Six publicly traded REITs with notable outlet center portfolios have benefited from outlet center success, according to SNL Financial. They are:

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