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Consumer Attitudes & Behavior

  • NRF: Almost half of holiday shoppers haven’t begun

    Washington, D.C. –- A large number of holiday shoppers are taking their time when it comes to starting the task of making holiday purchases. According to NRF’s Holiday Consumer Spending Survey conducted by Prosper Insights & Analytics, 45.6% of holiday shoppers say they haven’t started shopping yet.  

  • Intersection of Opposites: An inspired approach to shopping center design

    By Ahsin Rasheed      

  • Survey: Half of consumers oppose all-day Thanksgiving store hours

    Cincinnati –- Half of all consumers dislike the idea of all-day Thanksgiving store shopping hours, although younger consumers are more open to it.   According to a survey of 1,001 U.S. consumers by loyalty services provider Loyalty One, 50% say all-day shopping hours on Thanksgiving Day are a bad idea that detracts from the traditional celebration.  

  • Survey: More men buying groceries, not happy

    Chicago -– The perception of men as not enjoying the process of grocery shopping may have some truth to it. More men are grocery shopping for themselves or their families now than in the past, but they’re not happy about it, reports The NPD Group.  

  • Survey: Declining prices at the pump may increase holiday sales

    Alexandria, Va. — Declining gas prices may increase holiday spending this year—especially among men and those ages 18-34, according to a new national survey on consumer optimism conducted by the National Association of Convenience Stores (NACS).  

  • Study: Arizona town leads U.S. in chargebacks

    Tampa Bay, Fla. –- The community of Show Low, Arizona leads all U.S. cities in rates of chargebacks for credit card disputes, with a 2.2% chargeback rate. According to a new study from Chargebacks 911, a division of Global Risk Technologies, the top five cities (including multiple ties) are as follows:   1. 2.2% chargeback rate: Show Low, Arizona 85901

  • Study: Same-store sales rise 1.3% in October

    Arlington, Virginia –- Brick-and-mortar retailers have at least one good piece of news to cheer them up this fall. U.S. same-store retail sales were up 1.3%, or $3.9 billion, in October 2014, driven by a 2.2% increase in dollars per transaction, according to data from the Applied Predictive Technologies (APT) Index and historical U.S. Census data.   

  • Report: Retailers unprepared for rise in mobile shoppers

    Ann Arbor, Mich. -- Mobile shopping is expected to reach new highs this  holiday season, but retailers aren’t prepared to meet customers’ mobile needs, according to a new CFI Group study, sponsored by eBay Enterprise.           
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