Consumer Attitudes & Behavior

A large portion of Americans are now using AI tools when researching a purchase.

Consumers have spoken – and named their favorite delivery and carryout pizza brands.

A new survey provides insight into the demographics and behavioral drivers of omnichannel consumers.

Despite economic uncertainty, a majority of luxury shoppers plan to spend the same or more this year.

Seeing too many ads is a big turn-off to online shoppers.

While consumers are in favor of sustainable practices and products by overwhelming margins, their shopping behavior doesn’t always match their beliefs.

Retail crime has some consumers opting for online shopping instead of in-store visits.

As some major retailers and brands pull back on diversity, equity and inclusion (DEI) programs, some consumers are changing their shopping habits accordingly.