The top three home improvement retailers for customer satisfaction are…A family-owned, regional home improvement chain is tops in customer satisfaction. The retail categories excelling at personalization are…Consumers — especially Millennials — increasingly favor personalized products and experiences. Report: Best Buy sees surge in customer satisfaction Best Buy’s efforts to focus on customer service, which include the roll out of a membership plan for tech support, appears to be resonating with consumers. The factors causing ambivalence among global grocery shoppers are… Increasing choice and a proliferation of discount grocers are among the biggest threats to grocery retailers around the globe. The highest users of retail credit cards are found in… Some metro areas are home to heavy users of retail cards while other locations have a population who use retail cards more sparingly. Survey: Lidl striking chord with U.S. shoppers Shoppers — particularly younger ones — are warming up to German discount grocer Lidl, which entered the United States market one year ago. Study: New factors are shaping the future of commerce Retail factors are no longer solely influencing the shopping journey. NRF: Retail loss ‘shrinks’ in 2017 Retailers are making progress when it comes to fighting criminal activity and lowering their shrink rates. GDPR and the Changing Data Landscape Study: Gen Z craves ‘novelty’ and experience Generation Z shoppers share a love of real-world retail experiences, as long as they are augmented by technology. First Previous 263 264 265 266 267 Next Last