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Consumer Attitudes & Behavior

  • J.C. Penney delays store closures

    Shoppers hoping to get some great bargains at the 138 stores J.C. Penney has slated for closure will have to wait a little while longer.   The retailer told CNBC that due to improving traffic and better-than-expected sales at the locations on the closure list it has postponed the liquidation sales and shutterings.   The new closure date for the stores is now July 31, which is about six weeks later than Penney originally planned, the report said.   
  • Study: Three companies had 84% of shoppers spend with them in 2016

    Some of the biggest names in retailing and foodservice used experiences to encourage a high percentage buyers to visit at least once last year.   Specifically, Walmart, McDonald’s and Target had more than five out of six U.S. consumers shopping with them in 2016, according to “The Checkout Penetration Index,” from The NPD Group’s Checkout Tracking.   
  • Teens’ favorite apparel brand is…

    Athletic brands rule when it comes to teen preferences for apparel and footwear.   That’s according to Piper Jaffrey’s 33rd semi-annual Taking Stock With Teens research survey which details teen spending trends and brand preferences. Nike ranked as the top brand with teens, with a 31% share, up from 21% last year. Another athletic brand, Adidas, however, is the fastest growing brand in the survey across footwear & apparel.  
  • Study: Amazon tops total market growth for U.S. sales of household items

    Amazon is gaining a significantly larger share-of-wallet for everyday household items — and the retailer continues to build momentum.  
  • Zumiez sees net sales, comps climb in March

    Zumiez’s net and same-store sales were on the climb for March.

    The teen retailer’s total net sales for the five-week period ended April 1, 2017, increased 4.3% to $71.7 million, compared to $68.8 million for the five-week period ended April 2, 2016.

  • Survey: Shoppers opt for help from phone over sales associate

      When it comes for help in stores, shoppers are increasingly going mobile.   That is one of the findings of a survey by Salsify, a product content management platform for distributed commerce, which revaled that 77%  of shoppers use a mobile device while shopping in store.  This compares to just 35%  of shoppers who opt to speak to a salesperson if they have questions about a product.  
  • Extreme-value chain to open 700 more stores

    Canadian discounter Dollarama is upping its store growth plans—and by a considerable number.   The chain, which operates some 1,000 stores across Canada, has revised its long-term target from 1,400 locations to 1,700.   “This provides Dollarama with several years of additional footprint growth,” stated Neil Rossy, president and CEO, Dollarama, which sells a variety of merchandise at fixed price points up to C$4.00.   
  • Study: Retailers aware of disruption, but fall short in taking action

    Retail executives know their industry is going though fundamental and massive change, but that doesn’t mean they are taking action to deal with it.   
  • Sales surge to continue for convenience stores

    Convenience stores are poised for another strong quarter.    A combination of low gas prices, strong consumer confidence and warmer weather is expected to continue the year’s already strong sales at convenience stores into the second quarter of 2017, according to the results of a survey of c-store owners conducted by NACS.   A full 80% of convenience retailers expect in-store sales to increase this summer compared to last year, and 57% expect their fuel sales to increase compared to last summer.
  • Report upbeat about retail industry

      A just-released analysis of the U.S. retail sector offers positive news for an industry that has been subject to some gloomy assessments in recent times.   Despite the rash of recent Chapter 11 filings and store closings, the U.S. retail sector as a whole remains incredibly strong and shows no signs of slowing down, according to a report by business intelligence firm Creditsafe USA.  
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