Consumer Attitudes & Behavior

Amazon could be well-positioned to dip its toe in the wealth management waters.

The nation’s largest retailer wants to help more young people build a career in public service.

The U.S. retail market is heating up with exciting partnerships designed to deliver new customer propositions and experiences, and create new growth for retailers.

Despite Prime Day’s overall excitement and steep promotions, customers expect better deals on Black Friday and Cyber Monday.

Less engaging marketing initiatives took their toll on eBay for the second quarter, an issue that pushed the company to lower its full-year guidance.

Online apparel sales are on the rise, and online-only retailers are increasingly stealing share from other channels.

More retailers are jumping on the Prime Day bandwagon, and successfully snagging sales with their own online summer shopping holidays.

Despite a rocky start due to a technical glitch, Amazon’s fourth annual Prime Day wound up being the online giant’s biggest shopping event yet — in terms of sales, as well as for signing up new Prime members.

When it comes to customer service that drives loyalty, supermarket retailers are leading the charge.

Consumers boosted their spending in June, a move that contributed to the fifth consecutive month of retail sales gains.