Budgets/Spending/Market Size

Ann Arbor, Mich. -- The American Customer Satisfaction Index's annual E-Commerce Report, produced in partnership with ForeSee Results and released on Tuesday, showed that customer satisfaction with e-commerce websites is down 2.6% to 79.3 on the ACSI's 100-point scale.

The results are the lowest since 2004.

According to the report, falling satisfaction with online retail pulled down aggregate satisfaction with the e-commerce sector overall, which also includes online brokerage and online travel.

Washington, D.C. -- A report released Tuesday by the U.S. Commerce Department said sales at U.S. retailers edged up 0.3% in January, less than the expected 0.5% to 0.6% increase, but still the seventh straight month of gains. A series of snow storms that hit much of the country throughout the month was cited as one of the factors for the weaker showing.

New York City -- Total retail sales (excluding autos) grew by 5.5% year-over-year, on par with December’s growth rate, and slightly higher than November’s, according to MasterCard Advisors’ SpendingPulse. SpendingPulse reports on national retail and services sales and is based on aggregate sales activity in the MasterCard payments network, coupled with survey-based estimates for all other payment forms

A lack of visibility into Walmart’s sales performance coupled with concerns about the pace of a U.S. sales recovery is contributing to some apprehension on Wall Street regarding the company’s fourth-quarter performance.

Austin, Texas -- Whole Foods Market’s first quarter net income surged 79% to $88.7 million, on an increase in customer visits and a rise in average transactions. The natural and organic foods grocer raised 2011 profit outlook on its strong results, which beat expectations.

SAN BERNARDINO, Calif.  -- Stater Bros. reported that supermarket sales declined 2.31% in the first quarter of fiscal 2011 compared with the same period of the prior year.  Like-store sales decreased 2.31% or $21.3 million for the thirteen weeks ended Dec. 26, 2010 compared with the thirteen weeks ended Dec. 27, 2009.  Consolidated sales in the first quarter of fiscal 2011 were $899 million compared with $923.9 million in the first quarter of fiscal 2010, an overall decline of $24.8 million.

YONKERS, N.Y. -- Consumer Reports announced that its Trouble Tracker Index has climbed for the third straight month to 58.7. The index, which tracks the depth and breadth of financial difficulties among households, has climbed up from 54.2 last month and from 53.4 one year ago.

Atlanta -- A report released Wednesday by First Data Corp., which tracks same-store consumer spending by credit, signature debit, PIN debit, EBT cards and checks at U.S. merchant locations, found that more consumers opted to pay with credit cards in January.

According to the First Data SpendTrend report for January 2011, transaction growth on credit cards was at a 13-month high in January and year-over-year credit dollar volume growth was the second highest in over a year.

Palatine, Ill. -- An overwhelming number (88%) of executives admit to a “moral responsibility” beyond regulatory requirement to make their companies more energy efficient, according to a recent poll of senior executives at Fortune 1000 companies. At the same time, however, 61% of respondents rank potential cost-savings as biggest motivator to save energy at the enterprise-level, outranking both environmental benefits and government regulations.

New York City -- The Jones Group reported Wednesday that revenues for the fourth quarter rose 12.5% to $874 million, from $777 million in the year-ago period.

The company attributed the fourth quarter performance to the June 2010 acquisition of the Stuart Weitzman business, as well as increases in various business segments.

Jones Group closed 44 retail locations in the fourth quarter to end the year with 803 locations (which includes acquired Stuart Weitzman locations). The company closed 194 locations in 2010.