Study: Lenient return policies may both help and harm Survey: Economic Downturn Hasn’t Dimmed Teens Holiday Spending Plans New Nielsen Survey Details Consumer Sentiment on Economy Post-election outlook shifts to: Expect worse, hope for best Job loss takes biggest toll on customers Study Points to Online Impact on Stores CRI Unveils ‘Best Customer Service’ Perceptions Results Study: Holiday Same-Store Sales to Fall 2.7% Survey: Consumer confidence plummets Best Buy Hiring Fewer Holiday Workers Circuit City Unveils Universal Pricing Across its Channels NRF Report: Shoppers to Increase Holiday Spending, but Still Lagging First Previous 87 88 89 90 91 Next Last